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I am on MetroCast here in New Hampshire with their Basic internet service (1.5). Just bought my own modem, a Motorola SB6120. The lights on the front are supposed to tell me when I'm getting the bonded channels in 3.0 (blue) or not (green). Tech support tells me I am getting 3.0 but my modem disagrees....always green lights. Now they are telling me that maybe I need to configure the modem to get on the correct channel. Huh? I didn't know I could do that. Anyone know if there is something more I need to do so I can talk intelligently to tech support? I'm OK with computers but modems and network talk are over my head. Thanks, Bill K