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and i don't mean to insult, Bird Fan...

but these are typical for me

:::.. Download Stats ..:::

Connection is:: 1468 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 179 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 18:55:46 MST 2006

Bottom Line:: 26X faster than 56K 1MB download in 5.72 sec

Diagnosis: Awesome! 20% + : 62.39 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-7QEBVR05T

:::.. Upload Stats ..:::

Connection is:: 305 Kbps about 0.3 Mbps (tested with 2992 kB)

Upload Speed is:: 37 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 18:57:57 MST 2006

Bottom Line:: 5X faster than 56K 1MB upload in 27.68 sec

Diagnosis: Awesome! 20% + : 296.1 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-EZ5PYCM29

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by the by...

and i don't mean to insult, Bird Fan...

but these are typical for me

:::.. Download Stats ..:::

Connection is:: 1468 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 179 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 18:55:46 MST 2006

Bottom Line:: 26X faster than 56K 1MB download in 5.72 sec

Diagnosis: Awesome! 20% + : 62.39 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-7QEBVR05T

:::.. Upload Stats ..:::

Connection is:: 305 Kbps about 0.3 Mbps (tested with 2992 kB)

Upload Speed is:: 37 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 18:57:57 MST 2006

Bottom Line:: 5X faster than 56K 1MB upload in 27.68 sec

Diagnosis: Awesome! 20% + : 296.1 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-EZ5PYCM29

Holly crap :o that is fast  *Lust*

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:::.. Download Stats ..:::

Connection is:: 2300 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 200 kB/s

Tested From:: https://testmy.net (server2)

Test Time:: Sat Feb 4 21:27:43 EST 2006

Bottom Line:: 30X faster than 56K 1MB download in 7.82 sec

Diagnosis: Looks Great : 25.81 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-50LKYEZJ6

^^ Just a little playing here speed not that fast

:::.. Download Stats ..:::

Connection is::1074 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 131 kB/s

Tested From:: https://testmy.net (server2)

Test Time:: Sat Feb 4 21:27:43 EST 2006

Bottom Line:: 19X faster than 56K 1MB download in 7.82 sec

Diagnosis: Looks Great : 18.81 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-50LKYEZJ6

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:haha:

that's gotta be it

latest speeds

:::.. Download Stats ..:::

Connection is:: 1479 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 181 kB/s

Tested From:: https://testmy.net (server2)

Test Time:: Sat Feb 4 19:49:07 MST 2006

Bottom Line:: 26X faster than 56K 1MB download in 5.66 sec

Diagnosis: Awesome! 20% + : 63.61 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-KU3T7LXSC

:::.. Upload Stats ..:::

Connection is:: 301 Kbps about 0.3 Mbps (tested with 2992 kB)

Upload Speed is:: 37 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 19:47:49 MST 2006

Bottom Line:: 5X faster than 56K 1MB upload in 27.68 sec

Diagnosis: Awesome! 20% + : 290.91 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-FO9IK0JSY

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Yeah its snowing here :haha:

::.. Download Stats ..:::

Connection is:: 1070 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 131 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 22:07:32 EST 2006

Bottom Line:: 19X faster than 56K 1MB download in 7.82 sec

Diagnosis: Looks Great : 18.36 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-OSB7R20UD

:::.. Upload Stats ..:::

Connection is:: 188 Kbps about 0.2 Mbps (tested with 1013 kB)

Upload Speed is:: 23 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 22:08:55 EST 2006

Bottom Line:: 3X faster than 56K 1MB upload in 44.52 sec

Diagnosis: Awesome! 20% + : 144.16 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-OFX2Q4163

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:::.. Download Stats ..:::

Connection is:: 1100 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 134 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sat Feb 4 22:31:26 EST 2006

Bottom Line:: 20X faster than 56K 1MB download in 7.64 sec

Diagnosis: Awesome! 20% + : 21.68 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-DILSON2AU

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I just had the same problem.  To get tier 2 support instead of talking to India call 866-Direcway.  Enter the number for existing user (2).  Then enter the number for Business/ Professional support (4) then tech support.  You automatically get tier 2.  If you wait and then go into all other then DW7000 you will be calling India.

The first knucklehead I spoke with couldn't resolve my problem and said the dish needed to be realigned.  I had the exact same problems as you described in your email.  I called back the next day to find out which installer was assigned to my problem.  The tech said that the installer order was rejected back because the first tech didn't properly diagnose the problem.

The second tech corrected the problem by reassigning a different frequency to my dish through a back door registration process.  This fixed my problem and I'm now uploading at 200Kbps and downloading at 1000Kbps.  Keep calling until you get someone who is competent.  (Not an easy task!) 

Best of luck to you!

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I just had the same problem.  To get tier 2 support instead of talking to India call 866-Direcway.  Enter the number for existing user (2).  Then enter the number for Business/ Professional support (4) then tech support.  You automatically get tier 2.  If you wait and then go into all other then DW7000 you will be calling India.

The first knucklehead I spoke with couldn't resolve my problem and said the dish needed to be realigned.  I had the exact same problems as you described in your email.  I called back the next day to find out which installer was assigned to my problem.  The tech said that the installer order was rejected back because the first tech didn't properly diagnose the problem.

The second tech corrected the problem by reassigning a different frequency to my dish through a back door registration process.  This fixed my problem and I'm now uploading at 200Kbps and downloading at 1000Kbps.  Keep calling until you get someone who is competent.  (Not an easy task!) 

Best of luck to you!

Thanks for your help, but I don't think changing to a different frequency would help me much. I tried to change by running through setup again. It doesn't matter if they don't change it, I can still see what I get on each frequency and satellite (which was 10 for every one, even a different sat.).

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::.. Upload Stats ..:::

Connection is:: 210 Kbps about 0.2 Mbps (tested with 1013 kB)

Upload Speed is:: 26 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 08:20:39 EST 2006

Bottom Line:: 4X faster than 56K 1MB upload in 39.38 sec

Diagnosis: Awesome! 20% + : 172.73 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-W6ZPIDU85

Is it tweaked for becouse its 8:23am  idk well see

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::.. Upload Stats ..:::

Connection is:: 210 Kbps about 0.2 Mbps (tested with 1013 kB)

Upload Speed is:: 26 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 08:20:39 EST 2006

Bottom Line:: 4X faster than 56K 1MB upload in 39.38 sec

Diagnosis: Awesome! 20% + : 172.73 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-W6ZPIDU85

Is it tweaked for becouse its 8:23am  idk well see

It's probably high because you used the 1013kb test.

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Ok, so I tried some different things today.

I plugged in my old 6000, and at first it was jumping around from 0-29, then after about 20 mins. it went up to a 54-56 signal (I had snow on the dish so that was probably the problem). I now know that the problem probably isn't with the dish itself, but the 7000 modem. I'll be emailing Dway today letting them know.

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hi Bird Fan,

sounds like you are on to it.  not terribly surprising to hear (again, have had 3 modems exhibit same behavior)  but glad that you have the 6000 to fall back on.  you are not returning it EVER are you? 

I can't get on the 6000 because TCP Acceleration is "Not Operational" or something. It says that it's commisioned. Any help?

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spoke too soon, roofalanche covered dish and signal went to 30....

cleaned off now and signal @70 with heavy clouds...

last week I had a similar 'tcp accelaration not operational' which disallowed me to get online (7000) system.  called support (you know the story there...)  then got level 2 "Alan" in FLA was excellent help.  he did 'things' on his end and everything was operational after the obligatory 30 minutes on the phone...

may be that a call is the next 'only' thing you can do?

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if you mean to get a new 7000, it should not be a problem.  my suggestion is to get to level2 and explain to them what you have done and the results, they should be able to get the replacement shipped asap. 

cleaned snow off of dish and

:::.. Download Stats ..:::

Connection is:: 1461 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 178 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 10:59:14 MST 2006

Bottom Line:: 26X faster than 56K 1MB download in 5.75 sec

Diagnosis: Awesome! 20% + : 61.44 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-4TQC8U9SF

:::.. Upload Stats ..:::

Connection is:: 241 Kbps about 0.2 Mbps (tested with 2992 kB)

Upload Speed is:: 29 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 11:01:45 MST 2006

Bottom Line:: 4X faster than 56K 1MB upload in 35.31 sec

Diagnosis: Awesome! 20% + : 212.99 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-OW7HFXED3

still very cloudy and winds about 20mph,

i love wyoming

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if you mean to get a new 7000, it should not be a problem.  my suggestion is to get to level2 and explain to them what you have done and the results, they should be able to get the replacement shipped asap. 

cleaned snow off of dish and

:::.. Download Stats ..:::

Connection is:: 1461 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 178 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 10:59:14 MST 2006

Bottom Line:: 26X faster than 56K 1MB download in 5.75 sec

Diagnosis: Awesome! 20% + : 61.44 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-4TQC8U9SF

:::.. Upload Stats ..:::

Connection is:: 241 Kbps about 0.2 Mbps (tested with 2992 kB)

Upload Speed is:: 29 kB/s

Tested From:: https://testmy.net (server1)

Test Time:: Sun Feb 5 11:01:45 MST 2006

Bottom Line:: 4X faster than 56K 1MB upload in 35.31 sec

Diagnosis: Awesome! 20% + : 212.99 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-OW7HFXED3

still very cloudy and winds about 20mph,

i love wyoming

Okay, thanks for your help  :)

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