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4th day of poor internet connection - recently upgraded to DW7000 from DW6000


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You may indeed have a bad cable or transmitter also, with that amount of failed transmissions.  Have your husband check the grounding, and make sure all the cables are tight.  Another issue may be water in the feedhorn.  There are several instances of this.  You need to tell direcway that your number of failed transmissions are higher than the number of successful ones.  That might get the ball rolling on then giving you real help.

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I had the same problem with my failed transmissions being so high and what solved it was remaking all the ends on my cables. do you know someone who can properly do that for you. I would also check that you are grounded properly. You need to get those failed transmissions down. here's what mine look like:

Transmit Status Transmitter ready. (TxCode 8)

Number of Successful Transmissions 1330484

Number of Failed Transmissions 38738

Number of Packets Submitted for Transmission 238161

my transmit stats looked like yours before changing my ends, In the spring I'm going to install quad sheild cable on my system to try to make it even better.

If I were you I would first check grounding, replace cable ends if needed, or if not to much work, replace cable with quality quad shield cable. Make sure it is someone capable of doing these things properly. Five computers if used at once is quite alot for a non business Direcway plan. When checking speeds do it directly connected to the 7000 without the router, I've heard of a few routers that could slow down your connection. But I beleive your problem lies in your high failed transmission rates.

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manang, you are testing with the 579 and 1013 test files. Try posting with the 2992 file and post those speeds. The lower ones do not always give true readings. Thanks and welcome to the forum. :hello:

Am also on AMC9.

Might also suggest husband use dial-up for toys. Its cheap and won't use fap, and you could use when fap is up. Just a suggestion.

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Hi again, especially ghostmaster and lewplu...

I have shown this thread to my husband, and dark though it was outside, he tried to check on the cables, grounding, etc (I dunno the difference in those wires).

anyway,  he has told me about how the transmission rate has been going on his computer (8000 successful versus 900 failed - which is an improvement, and this is now just several minutes from trying to do a fix).

lewplu,

here's the latest transmission stat (probably in less than 30 minutes since hubby tried fixing it)

:

Number of Successful Transmissions

21518

Number of Failed Transmissions

1255

Number of Packets Submitted for Transmission

8697

hi, tommie gorman!  Thanks for the welcome.  Here are my speed tests:

:::.. Download Stats ..:::

Connection is:: 2267 Kbps about 2.3 Mbps (tested with 1496 kB)

Download Speed is:: 277 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/21 - 7:00pm

Bottom Line:: 40X faster than 56K 1MB Download in 3.7 sec

Tested from a 1496 kB file and took 5.406 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 138.13 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-5EDTYMWQ2

:::.. Download Stats ..:::

Connection is:: 996 Kbps about 1 Mbps (tested with 2992 kB)

Download Speed is:: 122 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/21 - 7:03pm

Bottom Line:: 18X faster than 56K 1MB Download in 8.39 sec

Tested from a 2992 kB file and took 24.61 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Looks Great : 4.62 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-TLIJO84UE

:::.. Upload Stats ..:::

Connection is:: 191 Kbps about 0.2 Mbps (tested with 1496 kB)

Upload Speed is:: 23 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/21 - 7:07pm

Bottom Line:: 3X faster than 56K 1MB Upload in 44.52 sec

Tested from a 1496 kB file and took 64.0944 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 117.05 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-97F3WUVM2

:::.. Upload Stats ..:::

Connection is:: 210 Kbps about 0.2 Mbps (tested with 2992 kB)

Upload Speed is:: 26 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/21 - 7:10pm

Bottom Line:: 4X faster than 56K 1MB Upload in 39.38 sec

Tested from a 2992 kB file and took 116.92512 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 138.64 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-4WT8IKEPQ

Now my final test for this is being onlinei uninterrupted, which I will only really find out if I try again to work tomorow for at least 4 hours straight.

But I feel very positive about it.  I am grateful for all your input!

Will update you about my internet performance tomorrow as soon as I hit two hours straight without problems, and will again post to verify that it remains working continuously (if it indeed will be so).

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HI to all,

I spoke too soon last night...especially after trying to work on two audio files (medical trans).  I was exhilarated and hopeful. I also installed the lccu on my computer (husband did not on his coz he wanted to see what changes we would have secondary to his tinkering with the transmitter).

As early as 6:30 this morning I logged in to my company account to try to work.  While downloading the first file, it was taking forever, and I knew it was not normal.  Control status showed increased # of failed trans.  I did not bother to wait for the internet to become normal again.  Around 8 when my husband was awake, he checked the connection and browsed and it was ok (I already told that the problem was that these are only short-lived connectivity). 

At 10:00 I tried browsing using his computer...nada.  System stat degraded. Here's the present trans stat:

Number of Successful Transmissions

87627

Number of Failed Transmissions

73062

Number of Packets Submitted for Transmission

26690

Oh, and I am using the dial-up right now.

Maybe we do need to call dway about failed trans.  Maybe a professional should take a look at our cables.

I will also consider joining the copperhead.cc.

I am depressed...

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UPDATE

My hubby was not ready to give up, and does not want to rely on Dway as he has lost his trust on its tech support. 

Yesterday we bought some cables and copper (tube?) for the grounding and he said he would re-route the wiring to make it shorter (at least, that's how I understood what he said).

He started with the copper tube last night. 

This morning, I was browsing for maybe 30 minutes without problems.  But I dared not try working.

Then he called from work around noontime and asking me about the internet.  With a sad and depressed tone I told him it was fine for the 30 minutes that I used it.  And I asked him whether he wanted me to try working.  He said he just wanted to know if what he did made a difference.

So I started at 11:20 am...AND UP TO NOW, MY INTERNET HAS BEEN WORKING SMOOTHLY!!!!  (That's for a total of 7 hours straight!)

Hooorah!!!!

I am hopeful that tomorrow it will remain this way.  Hubby plans to proceed with re-routing the wires over the weekend.

I will try to ask my hubby to post here what exactly he did.  There might be some others who will encounter the same thing, and I hope to be able to help too.

I HAVE A LOT TO THANK YOU FOR, especially ghostmaster and lewplu!

latest trans stat:

Number of Successful Transmissions

241995

Number of Failed Transmissions

24989

Number of Packets Submitted for Transmission

44340

Here are my speed tests:

:::.. Download Stats ..:::

Connection is:: 1039 Kbps about 1 Mbps (tested with 2992 kB)

Download Speed is:: 127 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/23 - 6:09pm

Bottom Line:: 19X faster than 56K 1MB Download in 8.06 sec

Tested from a 2992 kB file and took 23.594 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Looks Great : 8.8 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-UPKZMTA8J

:::.. Download Stats ..:::

Connection is:: 983 Kbps about 1 Mbps (tested with 1496 kB)

Download Speed is:: 120 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/23 - 6:14pm

Bottom Line:: 18X faster than 56K 1MB Download in 8.53 sec

Tested from a 1496 kB file and took 12.469 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Looks Great : 2.93 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-7LZMKT236

:::.. Upload Stats ..:::

Connection is:: 200 Kbps about 0.2 Mbps (tested with 1496 kB)

Upload Speed is:: 24 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/23 - 6:16pm

Bottom Line:: 4X faster than 56K 1MB Upload in 42.67 sec

Tested from a 1496 kB file and took 61.12512 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 127.27 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-D2FI75RHN

:::.. Upload Stats ..:::

Connection is:: 211 Kbps about 0.2 Mbps (tested with 2992 kB)

Upload Speed is:: 26 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/23 - 6:19pm

Bottom Line:: 4X faster than 56K 1MB Upload in 39.38 sec

Tested from a 2992 kB file and took 116.0256 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 139.77 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-L4FR0O18T

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those numbers look much better...glad to see it working out for you. the transmit failures still look a touch high, hopefully the rerouting of the wires this weekend will improve them even more. I think many users don't see the potential of the 7000 because of their grounding/cabling having issues.

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Hi all,

Thanks a lot for the goodluck wishes.  I had been working seamlessly in the past days, except for some 4 minutes or so this morning when the lights for System and Transmit were suddenly out then came back without me doing anything.  Hubby still downloads files but using a dl manager to avoid hitting the FAP.

He has not yet proceeded with re-routing the wires.  I am not sure if he will, because we have been having excellent internet performance as of late...

Here's my latest tx stats  (ghostmaster and lewplu, I hope these numbers are now quite acceptable?  Comes to around 0.03% of failed trans):

Transmit Status

Transmitter ready. (TxCode 8)

Number of Successful Transmissions

206362

Number of Failed Transmissions

62

Number of Packets Submitted for Transmission

30316

:::.. Download Stats ..:::

Connection is:: 1113 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 136 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/27 - 5:00pm

Bottom Line:: 20X faster than 56K 1MB Download in 7.53 sec

Tested from a 2992 kB file and took 22.015 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Looks Great : 16.06 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-CSH3L24YF

:::.. Upload Stats ..:::

Connection is:: 214 Kbps about 0.2 Mbps (tested with 2992 kB)

Upload Speed is:: 26 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/27 - 5:03pm

Bottom Line:: 4X faster than 56K 1MB Upload in 39.38 sec

Tested from a 2992 kB file and took 114.64512 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Diagnosis: Awesome! 20% + : 140.45 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-XD5ZTR4FG

Maybe hubby should not try doing more by re-routing wires, eh?

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I very much  agree with you I still have the dw6000 though and  was considering getting the 7000 now i think ill finish my  contract  with the  6000 I got so pissed off when i was having problems  w/6000 sounds just like your 7000 every freaking time i needed tech-suport al-a-bab-wa  would  tell me to  do  the  same dang thing  the last al-a-bab-wa said  to do too no avail  :angry5: it  was  one big (here we go around the merry-go-round ) But as u  said dial-up was only other alternitive  but i would also like the phone # if u  still have to  upper tech  plz  i would  not  recomed  unless you  have  no other choice  and  you  need  a little better speed for nearly  a  week i  had speeds of 25-40 kbps i  was ticked i  paid 600 bucks for  set-up and 59.00$ a month  and am  tied to them  till july 2006

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