rob1144 Posted March 22, 2006 CID Share Posted March 22, 2006 I can't understand why they put so many customers on this bird with the same transponder and most seen to have the same problems. I wonder how many they can actually put on one and retain performance. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted March 22, 2006 CID Share Posted March 22, 2006 8000 seems to be the going number per transponder. The main problem is with equipment at the NOC not being able to handle all the traffic. I know the feeling. Im on AMC9 1370, which is the current hell hole transponder. Speeds are dropping to 275Kbps at night now, and the slowdown lasts until 12:00am. Quote Link to comment Share on other sites More sharing options...
Guest thecableguy Posted March 22, 2006 CID Share Posted March 22, 2006 8000 seems to be the going number per transponder. The main problem is with equipment at the NOC not being able to handle all the traffic. I know the feeling. Im on AMC9 1370, which is the current **** hole transponder. Speeds are dropping to 275Kbps at night now, and the slowdown lasts until 12:00am. Okay....it's time to start fighting back. First thing you do is all file BBB complaints. Don't laugh.....the BBB does get action (I am a 5th time winner proof). Also start posting your complaints everywhere they can be googled. And make sure the Topic heading reads : DirecWay Complaint - <and then whatever your text is)....very important because when someone does a google for DirecWay complaints your post is sure to be found. Also make sure that you post these in NEWSGROUP as well because they seem to be googlized daily and will have a great impact quickly. The more complaints you file the better. Also considering filing FTC complaints. Although the FTC will not act on an individual complaint they will act on numerous complaints. Last but not least your state has some type of consumer regulatory agency...file with them....and to realy make their life suck find your local television station consumer advocate and get yourself on the news.....you would be amazed what that will do. If all of you do this trust me......it will get immediate attention. Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted March 23, 2006 CID Share Posted March 23, 2006 I've been really slow today (but I've been FAP'd) and my modem has restarted on its own about 7 times. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted March 23, 2006 CID Share Posted March 23, 2006 :::.. Download Stats ..::: Connection is:: 186 Kbps about 0.2 Mbps (tested with 2992 kB) Download Speed is:: 23 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/22 - 7:03pm Bottom Line:: 3X faster than 56K 1MB Download in 44.52 sec Tested from a 2992 kB file and took 131.86 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.1) Diagnosis: May need help : running at only 19.5 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-UH9KF3CP7 LOL...IM NOT FAPPED....this has got to stop.....they need to fix this!! Quote Link to comment Share on other sites More sharing options...
fikester Posted March 23, 2006 CID Share Posted March 23, 2006 I am pointed at H-1 but have seen several test below 300 today.....? Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted March 23, 2006 CID Share Posted March 23, 2006 I wouldn't be surprised if Direcway is having a lot of problems again... Idiots, doesn't it bother them that they have to do so much work on these things to get them to work right? Why don't they just fix the problem correctly rather than patching it, or just not get any new customers. I think they have enough already. Quote Link to comment Share on other sites More sharing options...
fikester Posted March 23, 2006 CID Share Posted March 23, 2006 Two things amaze me with this company.... --I'm surprised any of our systems work at all anytime.....if you have dealt with the tech support a few times, it tends to make you wonder. --If any other company sells all out problems Ford, Chevy, Cosco ....you name it the recalls are in full force, its all over the media front page as well. Direcway seems to have continuous problems but never forced by the government, FCC, BBB to do anything in return for the customer at all. Look at DirecTv they have been paying some fines and settlements....as far as I am concerned Direcway is terrible compared to DirecTv by all aspects. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 23, 2006 CID Share Posted March 23, 2006 And I thought DirecWay and Direct TV were one and the same. They both have options on this phone number. 1-866-825-4950. My guess would be because they know they have us. You could cancel Direct TV and have equal options. Quote Link to comment Share on other sites More sharing options...
jeff2153 Posted March 23, 2006 CID Share Posted March 23, 2006 :::.. Download Stats ..::: Connection is:: 2147 Kbps about 2.1 Mbps (tested with 1496 kB) Download Speed is:: 262 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/23 - 1:06pm Bottom Line:: 38X faster than 56K 1MB Download in 3.91 sec Tested from a 1496 kB file and took 5.708 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Awesome! 20% + : 124.58 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-MQWX4EJPA I am on G11 and it works well for me. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 23, 2006 CID Share Posted March 23, 2006 :::.. Download Stats ..::: Connection is:: 2147 Kbps about 2.1 Mbps (tested with 1496 kB) Download Speed is:: 262 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/23 - 1:06pm Bottom Line:: 38X faster than 56K 1MB Download in 3.91 sec Tested from a 1496 kB file and took 5.708 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Awesome! 20% + : 124.58 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-MQWX4EJPA I am on G11 and it works well for me. Try the 2992 file test, and make sure you clean out cookies and files including offline content(in internet options), before testing each time. Cached somehow. Quote Link to comment Share on other sites More sharing options...
jeff2153 Posted March 23, 2006 CID Share Posted March 23, 2006 :::.. Download Stats ..::: Connection is:: 1154 Kbps about 1.2 Mbps (tested with 2992 kB) Download Speed is:: 141 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/23 - 1:36pm Bottom Line:: 21X faster than 56K 1MB Download in 7.26 sec Tested from a 2992 kB file and took 21.241 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Awesome! 20% + : 20.71 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-6LU0MDGOJ Cleaned out cookies and files(offline content) Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 23, 2006 CID Share Posted March 23, 2006 That is closer to real, and still pretty good. Now Bird Fan would say to take two tests and post second within 10 minutes. Quote Link to comment Share on other sites More sharing options...
jeff2153 Posted March 23, 2006 CID Share Posted March 23, 2006 That is closer to real, and still pretty good. Now Bird Fan would say to take two tests and post second within 10 minutes. :::.. Download Stats ..::: Connection is:: 1024 Kbps about 1 Mbps (tested with 2992 kB) Download Speed is:: 125 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/23 - 1:54pm Bottom Line:: 18X faster than 56K 1MB Download in 8.19 sec Tested from a 2992 kB file and took 23.945 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Looks Great : 7.11 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-32IW9MJX5 Yep you got me "LOL". Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 23, 2006 CID Share Posted March 23, 2006 Just trying to keep you from gatting razzed. Those are good speeds. Quote Link to comment Share on other sites More sharing options...
jeff2153 Posted March 23, 2006 CID Share Posted March 23, 2006 Just trying to keep you from gatting razzed. Those are good speeds. :DThanks Quote Link to comment Share on other sites More sharing options...
EWO Posted March 24, 2006 CID Share Posted March 24, 2006 jeff: Here are just a few examples. I always burst on the first one. # 1. 932 D/L # 2. 846 D/L # 3. :::.. Download Stats ..::: Connection is:: 846 Kbps about 0.8 Mbps (tested with 2992 kB) Download Speed is:: 103 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/23 - 4:59pm Bottom Line:: 15X faster than 56K 1MB Download in 9.94 sec Tested from a 2992 kB file and took 28.974 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Media Center PC 3.0; .NET CLR 1.0.3705) Diagnosis: May need help : running at only 88.49 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-OC0953HE6 Jim Quote Link to comment Share on other sites More sharing options...
rob1144 Posted March 24, 2006 Author CID Share Posted March 24, 2006 it's all about the $$$$$ folks. You can make any junk work if you have the customer count dway and dtv does. also Hughes the parent company is more concerned with tv at the moment, they want to get HD rollin hard before they fix any internet related issues. Maybe if we b*&$ch long enough they will do something about it. It all boils down to better equipment that we all desperately need, both on our end and Hughes part....Ahmen brothers and sisters.... Quote Link to comment Share on other sites More sharing options...
viasatellite Posted March 30, 2006 CID Share Posted March 30, 2006 believe it or not Direcway and Directv are unrelated now. http://www.hughesnet.com/HUGHES/Doc/0/KSLHIN9I94N41E0JKTDVOUF86F/11-10-05_SkyTerra_to_Acquire_Remaining_50_Percent_of_HNS_from_DIRECTV.htm You will also begin to notice the phasing out of the name Direcway. Dtv (I suspect) wanted more money to be able to use the name Direcway, So Skyterra said HughesNet it is. Ive heard that that is going to be the new domain for new 7000 e-mail addresses and marketing has already began to get the name out.http://www.hns.com/HUGHES/Doc/0/3L8QF906J0E4B29GPUD1F6S5A4/03-27-06_Hughes_Unveils_New_Comprehensive_Service_Brand.htm (another interesting read) Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 30, 2006 CID Share Posted March 30, 2006 Well maybe now they will focus on internet service, I doubt it. Quote Link to comment Share on other sites More sharing options...
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