SpiceBoi Posted March 24, 2006 CID Share Posted March 24, 2006 I'll save the sad story that's been taking place over the last month. As there are already many people who understand the frustration with Dway & it's tech support & equipment. Basically I upgraded from a DW4000 to DW7000 & it's been sad since day 1. There are 2 computers in my home & they are used mostly for online gaming. Now, after close to 4 years of using the DW4000 I became accustomed to the latency issues. It never really bothered me since it was maybe 1/2 second or less. Now, with the DW7000 we are experiencing up to 15 second lag & "rubber banding" like crazy. I've spent countless hours dealing with tech support & surfing online for some kind of help. Yesterday, after reading a post here about the grounding, I climbed up on my roof to check things out. Sadly, I'm not seeing that my cables could grounded. Could this be the problem after 4 previous years of acceptable connection? I'm at work at the moment and unable to post speed tests, but as soon as I get home this evening I'll be sure to run & post my results. Thanks ahead of time for any help or suggestions. Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted March 24, 2006 CID Share Posted March 24, 2006 I'll save the sad story that's been taking place over the last month. As there are already many people who understand the frustration with Dway & it's tech support & equipment. Basically I upgraded from a DW3000 to DW7000 & it's been sad since day 1. There are 2 computers in my home & they are used mostly for online gaming. Now, after close to 4 years of using the DW3000 I became accustomed to the latency issues. It never really bothered me since it was maybe 1/2 second or less. Now, with the DW7000 we are experiencing up to 15 second lag & "rubber banding" like crazy. I've spent countless hours dealing with tech support & surfing online for some kind of help. Yesterday, after reading a post here about the grounding, I climbed up on my roof to check things out. Sadly, I'm not seeing that my cables could grounded. Could this be the problem after 4 previous years of acceptable connection? I'm at work at the moment and unable to post speed tests, but as soon as I get home this evening I'll be sure to run & post my results. Thanks ahead of time for any help or suggestions. Welcome to the forum SpiceBoi! No grounding would definately affect your latency. As for why it worked fine on the 3000, I don't know. Wasn't the 3000 a one-way system? Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted March 24, 2006 CID Share Posted March 24, 2006 3000 systems were hybrid dial return systems, therefore there was no transmitter. Most of the grounding issues come from the transmitter not being grounded. If not grounded, it will build up static and you will see severely degraded service. Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted March 24, 2006 CID Share Posted March 24, 2006 3000 systems were hybrid dial return systems, therefore there was no transmitter. Most of the grounding issues come from the transmitter not being grounded. If not grounded, it will build up static and you will see severely degraded service. Then he got a new installation? So that would explain why he didn't have problems before he upgraded. Quote Link to comment Share on other sites More sharing options...
SpiceBoi Posted March 24, 2006 Author CID Share Posted March 24, 2006 Thanks for the welcome! Edited original post. It was a 4000 2 way that I had before the 7000. Sorry for the mix-up. At home now & ran the speed tests: :::.. Download Stats ..::: Connection is:: 1042 Kbps about 1 Mbps (tested with 2992 kB) Download Speed is:: 127 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/24 - 4:56pm Bottom Line:: 19X faster than 56K 1MB Download in 8.06 sec Tested from a 2992 kB file and took 23.515 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Looks Great : 8.88 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-P8DU6TSML :::.. Upload Stats ..::: Connection is:: 165 Kbps about 0.2 Mbps (tested with 579 kB) Upload Speed is:: 20 kB/s Tested From:: https://testmy.net (main) Test Time:: 2006/03/24 - 4:58pm Bottom Line:: 3X faster than 56K 1MB Upload in 51.2 sec Tested from a 579 kB file and took 28.74048 seconds to complete Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Diagnosis: Awesome! 20% + : 85.39 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-KJ4EMVBA9 Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted March 25, 2006 CID Share Posted March 25, 2006 aaaahhhhhh........ok....sense is being made now... can you post your number of failed transmissions? That way we can better determine some problems... Also post what sat and transponder your are on...... Quote Link to comment Share on other sites More sharing options...
SpiceBoi Posted March 27, 2006 Author CID Share Posted March 27, 2006 Been testing my speeds over the last few days & here are the results. Guess you guys knocked some sense into my system things seem to be working...for the moment at least. Good to know I have a place to come for people that are knowledgable & willing to help. https://testmy.net/tools/database/personal_stats_30d.php?user_name=SpiceBoi&m=03&d=26&Y=2006 Quote Link to comment Share on other sites More sharing options...
fikester Posted March 27, 2006 CID Share Posted March 27, 2006 did you run any pings?......mine usually run anywhere from 625-3000ms typical 700-900ms never did any online gaming as web browsing to be a chore at times. Quote Link to comment Share on other sites More sharing options...
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