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Forced to purchase a new dish?

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:angry5: I called direcway to re-estaablish my account as I had turned it off about a year ago. I was informed I needed to buy a whole new system. When I questioned as to why seeing my system is only a few years old I was told everyone has to. I asked if he was saying that every person using direcway was going to have to purchase a new system in o rder to stay on and he said yes this is correct and is happening soon. Any one else hear about this?
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They aren't going to make everyone purchase new systems....they would lose all of their customers...

If you are trying to re-commission a DW4000 system, you are out of luck.  They are stopping that.  If you have a DW6000 or above system, you shouldn't have a problem....

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I'm sure if thats the case (everyone buy new equipment).......its most likely in the contract. This doesn't sound right......only thing I have read is the one way systems are no longer supported.

-- from what other sites are saying no more DW4000's will be commissioned.....nothing about the dish or the current customers already using the 4000's.

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  • 3 weeks later...

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