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pheoxs

Gettin 5% of advertised speeds

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:::.. Upload Stats ..:::

Connection is:: 36 Kbps about 0.04 Mbps (tested with 579 kB)

Upload Speed is:: 4 kB/s

Tested From:: https://testmy.net  (Server 2)

Test Time:: 2006/04/23 - 4:08pm

Bottom Line:: 1X faster than 56K 1MB Upload in 256 sec

Tested from a 579 kB file and took 132.39072 seconds to complete

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.2) Gecko/20060308 Firefox/1.5.0.2

Diagnosis: May need help : running at only 8.59 % of your hosts average (bigpipeinc.com)

Validation Link:: https://testmy.net/stats/id-J1K4TEYCS

Currently im paying for 750kbps up, and im only gettin 36 this is ridiculious

We have wireless internet from xplornet.com, i phone up their technical support they say, well we dont gurantee our advertised speeds!!!! i tried hooking my laptop upto the internet about same speeds (think it got 50 almost). im planning on reformatting the computer next weekend, could that maybe help because this is sad, i could get the same speed with our old dialup :( ive read the forums about tweaking it n tried most of it n didnt help too much, but im even wonderin, tweakin makes little differences but something has to be completely off to get this bad of speeds

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I have the satellite internet from Xplornet.  Had it for months now.  I've got the KaBang. Supposed to be 1 Mbps down and 256 Kbps up.  Not a chance.  Usually half that or less.  A lot of stalls and disconnects.  I wouldn't recommend it for the money.  Not only the monthly fee, but you have to pay an arm and a leg for installation and the equipment.  Anytime I call tech support, they do nothing to help.  Is there any way to get better service out of these guys?  I called tech support last night because I kept getting dissconnected.  There has not been a single day that I've had a constant connection.  This time they said I got FAPed.  This is not true.  I monitor my data transfer and it was no where near the 169MB limit.  Tried the modem, tried the anit virus, tried the spyware, took my computer to work with no probems.  They have a list of excuses to get rid of you.  Don't buy it.  If you're having constant problems, it's on their end but they won't admit it.  I've troubleshooted ever possible scenario and it all boils down to them having crap service.  I am expecting a "LEVEL 2" call today because I stumped the "LEVEL 1" guy last night.  I will keep everyone posted and I will continue to spread my story until I am satisfied with their service or get a refund on the $800 installation and equipment charge.  There are employees of Xplornet that post here as well and they have nothing but good things to say.  Do your research people. 

Just got off the phone with Telus and they will have DSL in my area within 2 months.  That means that Xplornet will only have my business for 2 more months!!!  Thank God!!!  Nothing worse than crap service.  It seems that's the only kind you get in Alberta!!!  Kills me to have paid $800 for equipment and installation.  I'll never have anything good to say about Xplornet.

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