davca Posted June 14, 2006 CID Share Posted June 14, 2006 hi, i am 62 years old and having problems with my isp. can anyone help please? 1. what is broadband 512 0r 256 or both? 2. i pay Quote Link to comment Share on other sites More sharing options...
richcornucopia Posted June 14, 2006 CID Share Posted June 14, 2006 Welcome to the forum davca In ideal circumstances you can expect to get 90% of your advertised speeds, so for you about 900kbps. Could you please give a little more information about your setup: Do you have a router, wired or wireless, do you have antivirus protection, is it free of spyware? Please post a speed test and traceroute. (click start, run, type cmd, ok, type in tracert testmy.net enter and copy that and paste) Quote Link to comment Share on other sites More sharing options...
davca Posted June 14, 2006 Author CID Share Posted June 14, 2006 thanks for your reply. i am free of spyware i use ad-aware, spybot and defender and avg free edition. i use wireless locally run with cisco software.here is my speed test Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsDavid Hughes>tracert testmy.net Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 1 2 ms 2 ms 2 ms 172.17.22.1 2 10 ms 10 ms 23 ms 172.17.2.65 3 7 ms 9 ms 8 ms 172.17.1.26 4 6 ms 6 ms 6 ms 84.12.77.254 5 69 ms 40 ms 60 ms lo1-lon3-adsl21.nildram.net [195.112.5.30] 6 50 ms 28 ms 25 ms ge-1-1-1.cr2.gs1.bb.pipex.net [84.12.224.33] 7 44 ms 38 ms 35 ms g3-22-518.cr05.tn5.bb.pipex.net [62.72.141.33] 8 50 ms 36 ms 35 ms 902.g9-2.mpr2.lhr1.uk.above.net [209.249.203.137 ] 9 53 ms 40 ms 37 ms 64.125.27.218.available.above.net [64.125.27.218 ] 10 111 ms 115 ms 112 ms so-7-0-0.cr2.dca2.us.above.net [64.125.27.165] 11 144 ms 155 ms 138 ms so-5-0-0.cr2.dfw2.us.above.net [64.125.29.145] 12 152 ms 138 ms 141 ms 216.200.6.237.theplanet.com [216.200.6.237] 13 148 ms 134 ms 132 ms vl31.dsr01.dllstx3.theplanet.com [70.85.127.29] 14 142 ms 140 ms 141 ms vl41.dsr01.dllstx4.theplanet.com [70.85.127.83] 15 171 ms 137 ms 138 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8 5] 16 143 ms 180 ms 167 ms 55.b3.1243.static.theplanet.com [67.18.179.85] Trace complete. C:Documents and SettingsDavid Hughes> Quote Link to comment Share on other sites More sharing options...
gotmilk Posted June 14, 2006 CID Share Posted June 14, 2006 The wireless signal may be the source of your problem. Quote Link to comment Share on other sites More sharing options...
Roco Posted June 14, 2006 CID Share Posted June 14, 2006 Hi Dave Wellcome to the forum , Sorry I cant help with the wireless bit , I am in London UK , just up the road from you , I have posted my speed and trace results for comparison , my connection is 256 Kbps you have a much faster x4 broadband 1Mbps , the UK ISP's set a very low limit on what is normal, Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsXX> tracert testmy.net Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 1 13 ms * 18 ms loopback1.ar3.he1.systems.pipex.net [62.241.161. 230] 2 13 ms 13 ms 13 ms ge-0-0-0.cr2.he1.systems.pipex.net [62.241.161.1 77] 3 13 ms 13 ms 14 ms ge-1-1-3.cr1.gs1.systems.pipex.net [62.241.161.1 98] 4 14 ms 13 ms 14 ms 999.ge6-2.mpr1.lhr1.uk.above.net [217.79.160.12] 5 14 ms 14 ms 14 ms so-5-3-0.cr1.lhr3.uk.above.net [208.184.231.178] 6 87 ms 86 ms 91 ms so-4-0-0.cr1.dca2.us.above.net [64.125.27.57] 7 87 ms 86 ms 87 ms so-0-0-0.cr2.dca2.us.above.net [64.125.29.122] 8 118 ms 114 ms 216 ms so-3-2-0.cr2.dfw2.us.above.net [64.125.28.205] 9 114 ms 114 ms 115 ms 216.200.6.237.theplanet.com [216.200.6.237] 10 114 ms 115 ms 114 ms vl32.dsr02.dllstx3.theplanet.com [70.85.127.62] 11 115 ms 117 ms 116 ms vl41.dsr01.dllstx4.theplanet.com [70.85.127.83] 12 121 ms 121 ms 115 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.8 5] 13 114 ms 114 ms 114 ms 55.b3.1243.static.theplanet.com [67.18.179.85] Trace complete. :::.. Download Stats ..::: Download Connection is:: 286 Kbps about 0.29 Mbps (tested with 579 kB) Download Speed is:: 35 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2006/06/14 - 9:07am Bottom Line:: 5X faster than 56K 1MB Download in 29.26 sec Tested from a 579 kB file and took 16.563 seconds to complete Download Diagnosis:: May need help : running at only 22.14 % of your hosts average (pipex.com) D-Validation Link:: https://testmy.net/stats/id-73B1IVUNJ User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon) [!] regards Roco UK Quote Link to comment Share on other sites More sharing options...
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