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I need your help Please


bluize

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First off, this is a great forum, I have learned a lot here, I recommend this place to everyone I know. Here is my problem. I live in a remote area that isn't serviced by cable or dsl. I am connected to the net via an FM router. Goes from my PC and transmits via FM to a main radio tower and then from there to my ISP's system and then out via a T1 line to AT&T. My connection speeds are supposed to be 512/512 (they actually have the pipe open bigger for me so I have bandwidth higher than the 512/512). I have cablenut and have flushed my cache, run SpyBot, run Ad-Aware, run BugDoctor and am using AV for anti-virus. All tests and checks are clean, nothing found. Below are my speeds. Can someone help me with a good cablenut setting that will push me up to near where I should be. Thanks in advance for all help and advice. Y'all are the greatest ...

Thanks,

Bluize

:::.. Download Stats ..:::

Download Connection is:: 264 Kbps about 0.26 Mbps (tested with 386 kB)

Download Speed is:: 32 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/06/17 - 6:31am

Bottom Line:: 5X faster than 56K 1MB Download in 32 sec

Tested from a 386 kB file and took 12 seconds to complete

Download Diagnosis:: May need help : running at only 56.65 % of your hosts average (204.250)

D-Validation Link:: https://testmy.net/stats/id-938VSNAJF

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; InfoPath.1; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

Upload Stats

Upload Connection is:: 39 Kbps about 0.04 Mbps (tested with 97 kB)

Upload Speed is:: 5 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/06/17 - 6:39am

Bottom Line:: 1X faster than 56K 1MB Upload in 204.8 sec

Tested from a 97 kB file and took 20.37024 seconds to complete

Upload Diagnosis:: 90% + Okay : running at 100 % of your hosts average (204.250)

U-Validation Link:: https://testmy.net/stats/id-3XJYO6G2C

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; InfoPath.1; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

Also, here are my speeds via SpeakEasy to a server in Dallas, TX (I live 150 miles from Dallas)

Last Result:

Download Speed: 144 kbps (18 KB/sec transfer rate)

Upload Speed: 27 kbps (3.4 KB/sec transfer rate)

Also here is the number that I get from a XPeedoMeter speed test on their site. It measures the speed from my house to their boxes. The number is 179 kbit/s.

For the ones that want to test them yourself, you can go to their website at www.etwisp.net and click on the Speed Test button in the upper right hand part of the screen.

Hope y'all can help and again, thanks in advance and great work everyone.

Bluize

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Thank you for your quick reply. Here are the test results from different things for you. The first is a ping test from my PC to their system. Also, I notice a variability with performance, at times it is faster and other times it is slow. As you can see from my first test results and the ones I just ran for this reply.

Ping statistics for [snip] -t

    Packets: Sent = 19, Received = 19, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 24ms, Maximum = 219ms, Average = 65ms

Here is the tracert from my PC to www.testmy.net:

Tracing route to www.testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    2 ms    2 ms    2 ms  10.1.4.161

  2    52 ms    23 ms    15 ms  192.168.54.1

  3    57 ms    47 ms    31 ms  12.172.204.1

  4    40 ms    39 ms    31 ms  12.119.121.41

  5    40 ms    31 ms    72 ms  GBr1-a90s12.dlstx.ip.att.net [12.123.17.14]

  6  105 ms  200 ms  128 ms  tbr2-p013701.dlstx.ip.att.net [12.122.12.89]

  7    49 ms    39 ms    31 ms  ar8-p3110.dlstx.ip.att.net [12.123.16.165]

  8    64 ms    39 ms    47 ms  12.119.136.14

  9    72 ms    55 ms    80 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

10    40 ms    31 ms    23 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

11    41 ms    47 ms    39 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]

12    48 ms    31 ms    39 ms  www.testmy.net [67.18.179.85]

Here is the test results with a bigger file size:

::::::::::.. Download Stats ..::::::::::

Download Connection is:: 340 Kbps about 0.34 Mbps (tested with 2992 kB)

Download Speed is:: 42 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/06/17 - 8:10am

Bottom Line:: 6X faster than 56K 1MB Download in 24.38 sec

Tested from a 2992 kB file and took 72.126 seconds to complete

Download Diagnosis:: May need help : running at only 77.1 % of your hosts average (204.250)

D-Validation Link:: https://testmy.net/stats/id-PO5NLKIMR

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; InfoPath.1; Media Center PC 4.0; .NET CLR 2.0.50727)

::::::::::.. Upload Stats ..::::::::::

Upload Connection is:: 71 Kbps about 0.07 Mbps (tested with 2992 kB)

Upload Speed is:: 9 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/06/17 - 8:18am

Bottom Line:: 1X faster than 56K 1MB Upload in 113.78 sec

Tested from a 2992 kB file and took 347.02656 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 29.09 % faster than the average for host (204.250)

U-Validation Link:: https://testmy.net/stats/id-F8YKD1MQN

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; InfoPath.1; Media Center PC 4.0; .NET CLR 2.0.50727)

Thanks,

Bluize

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Sorry it has taken so long to acknowledge everyone's suggestions, have been out of town. I will try and answer everyone's questions with this post.

I am not using a wireless router, just have the FM router directly connected to PC. As far as how close to other electrical devices in the room, it is about 4 1/2 feet from the PC and UPS.

I usually reset my connections at least once a day.

Thanks for the cablenut settings, will give them a try.

As a side note, I did send a message to Tech Support and got the following response regarding my performance:

Pat has the antenna's adjusted, but has noticed the change in both sides of

networks, he called technical support, and they said that they have received

many calls from other companies with the same problem, of Internet slowness

problems occuring more during the day. The guy has told him that all these

kids are getting out of school, having nothing to do, and just staying

online all day, and downloading music, videos, whatever they want.

Thus, it is causing more strain on the BSR (Base Station Radio), since it

handles each modem individually. (In a period of NANOseconds.) I thought

that was pretty cool, but the fact is, that so many people are using it at

once now, and using higher bitrates, that it is NOT cool.

He has tested this theory by cutting off half the network, and seeing if

everyone elses response times improved, and they did.

He is in the process with a plan to have more radios installed to break up

the network in more sections. (Very expensive may I add)

However, it sounds like your antenna DOES need to be adjusted by the way.

Hopefully with the antenna adjustment and some more equiptment, my speeds will come back up to where they have been.

I want to thank everyone once again for your help and KUDOS to this place!!!

Bluize

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