.heph Posted December 9, 2006 CID Share Posted December 9, 2006 well the day before yesterday, my testmy.net results said that i was dling at 7000 Kbps. But yesterday and today my internet has come to a screeching halt, sometimes not working at all, and when it is working its at like 6.26 percent of my ISP's average (comcast, like i said). i just did a scan with Spyware Doctor and it found and cleared three infections, but that didn't help anything, so i'm kind of worried. It's also destroying my XBox live, i'm laggin 100% of the time, when im on other peoples' hosts, and when its my host everyone in the game is red barring. Any help or advice here? I'm pretty new to this whole scene so any steps you recommend would have to be explained in detail. Thanks Link to comment Share on other sites More sharing options...
Sparticus Posted December 9, 2006 CID Share Posted December 9, 2006 Welcome to the forum .heph Link to comment Share on other sites More sharing options...
.heph Posted December 9, 2006 Author CID Share Posted December 9, 2006 ok thanx ill go check those out Link to comment Share on other sites More sharing options...
Sparticus Posted December 9, 2006 CID Share Posted December 9, 2006 [quote author=.heph Link to comment Share on other sites More sharing options...
Voltageman Posted December 9, 2006 CID Share Posted December 9, 2006 If your x-box is lagging as well as your pc, I don't think it is spyware slowing you down. More than likely, there are just a ton of people on your node at the moment. Probably a lot of people christmas shopping online that normally would not be at their pc. Link to comment Share on other sites More sharing options...
Spook63 Posted December 9, 2006 CID Share Posted December 9, 2006 First, I would go to http://www.comcast.net/help/. make sure you are signed in and then click the link towards the bottom that says "Check Network Health specific to your area". This will give you an indication as to whether or not maintenance is going on near you. If there isn't any work being done, power cycle your modem and then try again. Last, I would call Comcast help. Good luck. Link to comment Share on other sites More sharing options...
.heph Posted December 10, 2006 Author CID Share Posted December 10, 2006 thanks everyone Link to comment Share on other sites More sharing options...
dn0 Posted December 10, 2006 CID Share Posted December 10, 2006 Sounds like a possible packet loss problem. Try pinging us here: ping www.testmy.net -n 30 Copy and paste results, please. Also, what are your signal levels looking like? Post those here if you can, also. BTW: welcome to the forum Link to comment Share on other sites More sharing options...
Sparticus Posted December 10, 2006 CID Share Posted December 10, 2006 Sounds like a possible packet loss problem. Try pinging us here: ping www.testmy.net -n 30 Copy and paste results, please. Also, what are your signal levels looking like? Post those here if you can, also. BTW: welcome to the forum If you don't know how to ping here is how... Start> Run> type in cmd> ping www.testmy.net Do this also and post your results Start> run> cmd> type in tracert www.testmy.net Link to comment Share on other sites More sharing options...
.heph Posted December 10, 2006 Author CID Share Posted December 10, 2006 what are signal levels? Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsPete_2> ping www.testmy.net Pinging www.testmy.net [67.18.179.85] with 32 bytes of data: Reply from 67.18.179.85: bytes=32 time=64ms TTL=55 Reply from 67.18.179.85: bytes=32 time=63ms TTL=55 Reply from 67.18.179.85: bytes=32 time=59ms TTL=55 Reply from 67.18.179.85: bytes=32 time=66ms TTL=55 Ping statistics for 67.18.179.85: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 59ms, Maximum = 66ms, Average = 63ms ^^ that was pinging. aaaand... Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsPete_2>tracert www.testmy.net Tracing route to www.testmy.net [67.18.179.85] over a maximum of 30 hops: 1 13 ms 12 ms 12 ms ppp-71-139-47-254.dsl.snfc21.pacbell.net [71.139 .47.254] 2 13 ms 12 ms 13 ms dist2-vlan60.snfc21.pbi.net [216.102.187.131] 3 13 ms 12 ms 12 ms bb2-10g2-0.snfcca.sbcglobal.net [216.102.176.226 ] 4 13 ms 12 ms 13 ms bb1-p3-0.snfcca.sbcglobal.net [151.164.190.185] 5 12 ms 13 ms 12 ms core1-p8-0.crsfca.sbcglobal.net [151.164.92.181] 6 13 ms 14 ms 12 ms bb1-p1-0.crsfca.sbcglobal.net [151.164.240.134] 7 14 ms 14 ms 13 ms ex1-p3-0.eqsjca.sbcglobal.net [151.164.41.101] 8 28 ms 28 ms 27 ms ge-6-12.car4.sanjose1.level3.net [151.164.250.57 ] 9 26 ms * 32 ms ae-31-55.ebr1.SanJose1.Level3.net [4.68.123.158] 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 58 ms 58 ms 58 ms ae-24-54.car4.Dallas1.Level3.net [4.68.122.112] 14 59 ms 59 ms 59 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2] 15 59 ms 59 ms 59 ms te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26] 16 60 ms 58 ms 60 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91] 17 60 ms 59 ms 136 ms gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.6 9] 18 60 ms 59 ms 59 ms 55.b3.1243.static.theplanet.com [67.18.179.85] Trace complete. C:Documents and SettingsPete_2>tracert www.testmy.net Link to comment Share on other sites More sharing options...
Sparticus Posted December 10, 2006 CID Share Posted December 10, 2006 [quote author=.heph Link to comment Share on other sites More sharing options...
TimPawlak Posted December 10, 2006 CID Share Posted December 10, 2006 thats sbc, not comcast Link to comment Share on other sites More sharing options...
.heph Posted December 10, 2006 Author CID Share Posted December 10, 2006 oh yeah im at the wrong house lol. once i get to the house with the problem ill do the same tests. heee hee Link to comment Share on other sites More sharing options...
TimPawlak Posted December 10, 2006 CID Share Posted December 10, 2006 [quote author=.heph Link to comment Share on other sites More sharing options...
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