ratchet Posted December 10, 2006 CID Share Posted December 10, 2006 My daughter, who is working part time on her MBA at Boston U, uninstalled Office7 Beta today for some incompatibility issue she was having while working on a project. She had been using 7 Beta for several months and really liked it. She was using her companies lap top (XP Pro) and it also uninstalled MS Office. Apparently, the Beta must have installed over Office. Now she has no Word, Excel, etc. She tried doing an XP restore but it gave her the message (I paraphrase), there is nothing wrong with your computer, try an earlier restore point! Have any suggestions? My main question is: since she doesn't have the XP Disc, since it's a company computer and tech support is in Atlanta and she is in Boston, if she contacts MS and they see she has a valid copy of XP, would they give her a link to download Office? Thank You! Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted December 10, 2006 CID Share Posted December 10, 2006 My daughter, who is working part time on her MBA at Boston U, uninstalled Office7 Beta today for some incompatibility issue she was having while working on a project. She had been using 7 Beta for several months and really liked it. She was using her companies lap top (XP Pro) and it also uninstalled MS Office. Apparently, the Beta must have installed over Office. Now she has no Word, Excel, etc. She tried doing an XP restore but it gave her the message (I paraphrase), there is nothing wrong with your computer, try an earlier restore point! Have any suggestions? My main question is: since she doesn't have the XP Disc, since it's a company computer and tech support is in Atlanta and she is in Boston, if she contacts MS and they see she has a valid copy of XP, would they give her a link to download Office? Thank You! they are not going to give her a download link for office they are going to mail her a CD. if she has to do something like right away she can download http://openoffice.org it is fully Microsoft office compatible Quote Link to comment Share on other sites More sharing options...
Sparticus Posted December 10, 2006 CID Share Posted December 10, 2006 My daughter, who is working part time on her MBA at Boston U, uninstalled Office7 Beta today for some incompatibility issue she was having while working on a project. She had been using 7 Beta for several months and really liked it. She was using her companies lap top (XP Pro) and it also uninstalled MS Office. Apparently, the Beta must have installed over Office. Now she has no Word, Excel, etc. She tried doing an XP restore but it gave her the message (I paraphrase), there is nothing wrong with your computer, try an earlier restore point! Have any suggestions? My main question is: since she doesn't have the XP Disc, since it's a company computer and tech support is in Atlanta and she is in Boston, if she contacts MS and they see she has a valid copy of XP, would they give her a link to download Office? Thank You! You can download Microsoft Office Standard editon from the Microsoft website. If she has the serial for her original copy of Office she can use it, and everything will be ok. http://microsoft.order-10.com/OfficeStandardEdition/welcome.aspx?id=enusdl Quote Link to comment Share on other sites More sharing options...
ratchet Posted December 10, 2006 Author CID Share Posted December 10, 2006 Thank you Sparti! You've definitely saved her for now! Quote Link to comment Share on other sites More sharing options...
Sparticus Posted December 10, 2006 CID Share Posted December 10, 2006 Thank you Sparti! You've definitely saved her for now! Great! I'm glad she got it sorted out. Happy Holidays! Quote Link to comment Share on other sites More sharing options...
ratchet Posted December 13, 2006 Author CID Share Posted December 13, 2006 So, in the past month, three of us at work just got new Dells with XP Pro and our IT lady left the XP Pro Service Pack 2 Reinstallation CD. When my daughter comes for Christmas will we be able to reinstall Office with this CD? I assume it's part of Pro, right? Thank You! Quote Link to comment Share on other sites More sharing options...
php Posted December 14, 2006 CID Share Posted December 14, 2006 Office is not part of Windows... Quote Link to comment Share on other sites More sharing options...
Dark06 Posted December 14, 2006 CID Share Posted December 14, 2006 try to get an oem copy from dell or the pc makers website it will usually cost like 10 dollars be advise though most oem recovery disc from pc makers will delete everything in your hard drive so be cautious and read any info on the scrren or that comes with the cds or you could go the open office approach thats what i use or u can go to goodwill or some used computer strore and buy word 97 or something for less than $10 ms word has not had any real work done to it in 10 years power point now thats a different story(but thats the only one that has evelve much in 10 years) Quote Link to comment Share on other sites More sharing options...
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