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disturbed

Help needed....connection slow !?

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I have a problem.....well not me, someone else does........the connestion is from verizon and it is their 3/768 DSL package - I tested the download/upload speed....download speed is right on the dot, and upload is 512...which is not that big of a deal....

so the download/upload is good....but the problem is here:

whenever I would open up a webpage it would say: Looking up *google.com* for example and it would be looking up for a while before it opens up a webpage....that bothers me big time...it appears it is a lot slower when download is just fine.........i just finished scanning for all spyware/adware/viruses and did all the dirty work and its all clean......

anyone know where the prob is originating ?

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