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Help! Modem slowing down internet speed!


sysco174

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I just got a Zoom X4v Voip 4-Port Modem.  I have Bellsouth 6.0M Extreme ADSL service, P4 3.0 4G Ram, running XP Pro sp2.  Well I got a new modem  because the bell modem didn't like my router.  So picked up the zoom because of the router functions are build in and it is a way better modem.  Now my internet speed has gone from 760kB/s down to a slow 267kB/s.  Does anybody have any suggestions?  Im open for any right now!!

old speed test

share-NGFM0XL35

new test

share-ECTXOAV54

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Oops didn't let it finish.

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsTerry>cd

C:Documents and SettingsTerry

C:Documents and SettingsTerry>cd

C:>tracert testmy.net

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    *        *        *    Request timed out.

  3    *        *        *    Request timed out.

  4    *        *        *    Request timed out.

  5    *        *        *    Request timed out.

  6    *        *        *    Request timed out.

  7    *        *        *    Request timed out.

  8    *        *        *    Request timed out.

  9    *        *        *    Request timed out.

10    *        *        *    Request timed out.

11    *        *        *    Request timed out.

12    *        *        *    Request timed out.

13    *        *        *    Request timed out.

14    *        *        *    Request timed out.

15    *        *        *    Request timed out.

16    *        *        *    Request timed out.

17    42 ms    43 ms    *    55.b3.1243.static.theplanet.com [67.18.179.85]

18    41 ms    44 ms    44 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

C:>

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I got a new Zoom X5v Voip 4 port modem the a other day.  Set-up; XP pro SP2, 4G ram,P4 3.0,

Bellsouth 6.0 Extreme ADSL. 

this is what my speed is now,

:::.. Download Stats ..:::

Download Connection is:: 2314 Kbps about 2.3 Mbps (tested with 2992 kB)

Download Speed is:: 282 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2007/01/02 - 12:09am

Bottom Line:: 40X faster than 56K 1MB Download in 3.63 sec

Tested from a 2992 kB file and took 10.593 seconds to complete

Download Diagnosis:: May need help : running at only 73 % of your hosts average (bellsouth.net)

D-Validation Link:: https://testmy.net/stats/id-BQTA8RGU4

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1 [!]

this is what it use to be,

share-KRA819Z2E

Any suggestions? Pointers?

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your MTU is off, its 1472 and should be 1492

also you have a very large RWIN, try this

open cablenut, click delete cablenut tweaks and click save to registry +  reboot your pc

read the modem/router manual, you should use PPPoE as connection type

also try this traceroute tool http://s2.testmy.net/tools/toolbox.php

VanBuren :)

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The speed is alittle less than 50%. I cant make it to 3Mbps

share-MZOXR20TV

I think there might be something wrong with the modem.  To set up this modem only takes a couple of steps and your done. You input your VPI/VCI save it and your modem is set up and ready to surf.

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But thank you VanBuren & h2haxor for your help and time!!  :grin: I will also give Zoom tech support a ring to see if the modem is faulty or if there is more to setup.  But thanks ! And I'll keep playing  with the settings to get the speed back!

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