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ohmerrymayhem

Apparently, I've got a problem that "Needs Help."

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Saw the other posts, so here are the results... Note the "Needs Help" part. Ha.

:::.. Download Stats ..:::

Download Connection is:: 783 Kbps about 0.8 Mbps (tested with 2992 kB)

Download Speed is:: 96 kB/s

Tested From:: https://testmy.net/ (Server 2)

Test Time:: 2007/05/08 - 6:45pm

Bottom Line:: 14X faster than 56K 1MB Download in 10.67 sec

Tested from a 2992 kB file and took 31.282 seconds to complete

Download Diagnosis:: May need help : running at only 13.86 % of your hosts average (comcast.net)

D-Validation Link:: https://testmy.net/stats/id-O3LSUFB8K

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; IEMB3; IEMB3) [!]

I'm runnin XP Professional on my laptop, connected wireless through a router to one other pc (which is the hardlined one) through comcast service. Any ideas? 13.86% of my average is pretty lame..

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Welcome to the forum.

What does your wired PC get for test results?

And, if possible, can you pull your modem levels.

If it is a Motorola modem try this link:

http://192.168.100.1/signal.htm

Paste results here (just text will work).

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ohmerrymayhem welcome to the forum....but there's a few things that need cleared up before you panic... :cool:

1) we have no idea what package you have....if it's one of the lower end plans then you really can't go by the % number as all comcast are averaged..

2) you need to determine if the other computer was surfing or worst yet..downloading at the time you tested.....as that will drastically effect your speed test..

[nerdly]

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okay - the modem is a motorola, the router (wireless) is a belkin, and these are the ping results -

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:Documents and SettingsJay>ping www.testmy.net -n 50

Pinging www.testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=64ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=68ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=64ms TTL=51

Reply from 67.18.179.85: bytes=32 time=74ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=75ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=70ms TTL=51

Reply from 67.18.179.85: bytes=32 time=68ms TTL=51

Reply from 67.18.179.85: bytes=32 time=64ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=64ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=68ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=78ms TTL=51

Reply from 67.18.179.85: bytes=32 time=80ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=67ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=71ms TTL=51

Reply from 67.18.179.85: bytes=32 time=72ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=70ms TTL=51

Reply from 67.18.179.85: bytes=32 time=74ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=70ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=69ms TTL=51

Reply from 67.18.179.85: bytes=32 time=66ms TTL=51

Reply from 67.18.179.85: bytes=32 time=65ms TTL=51

Reply from 67.18.179.85: bytes=32 time=64ms TTL=51

Ping statistics for 67.18.179.85:

    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 64ms, Maximum = 80ms, Average = 67ms

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Well that all looks good, levels are well within the window and you have a 40dB SNR on the downstream which is very good.

Since you have 2 PCs connected, both getting the same slow speeds - the first device in common is the Belkin router.

I would try disconnecting the router and plugging the modem straight in to the wired PC and check results.

You may need to re-boot the PC and router to get a connection.

This should at least help narrow it down to a simple Comcast problem.

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Okay - disconnected the modem from the router and hardlined directly to the pc. this is the result

:::.. Download Stats ..:::

Download Connection is:: 1303 Kbps about 1.3 Mbps (tested with 2992 kB)

Download Speed is:: 159 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2007/05/08 - 7:58pm

Bottom Line:: 23X faster than 56K 1MB Download in 6.44 sec

Tested from a 2992 kB file and took 18.813 seconds to complete

Download Diagnosis:: May need help : running at only 23.06 % of your hosts average (comcast.net)

D-Validation Link:: https://testmy.net/stats/id-0ODAEZQCN

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 [!]

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Well, I think it's safe to say that it's not a line or signal issue -- that leaves your software.  Have you cleaned out spyware/virus?  Have you disabled browser extensions/toolbars?  Cleared cache/cookies?  Disabled Firewall?  Shut down P2P apps and IMs?  Restarted?  Tried cablenut?

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Tried all that except for CableNut, but have no clue how it works. Besides the other issues now, it seems I can't stay connected wirelessly from my laptop for more than a short time before it kicks me, saying that the network can't be found. Then I have to wait for it to be 'found' again, which takes anywhere from a few seconds to a couple hours, regardless of how many times I search for it. ALl the while, mind you, the hardlined computer is working fine. Now - my wireless card on the laptop is fine - I connect to numerous networks frequently, and none of them have any issues with speed OR connectivity. On another note, the keys and such to connect to the network are input correctly. Ideas, anyone?

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Tried all that except for CableNut, but have no clue how it works. Besides the other issues now, it seems I can't stay connected wirelessly from my laptop for more than a short time before it kicks me, saying that the network can't be found. Then I have to wait for it to be 'found' again, which takes anywhere from a few seconds to a couple hours, regardless of how many times I search for it. ALl the while, mind you, the hardlined computer is working fine. Now - my wireless card on the laptop is fine - I connect to numerous networks frequently, and none of them have any issues with speed OR connectivity. On another note, the keys and such to connect to the network are input correctly. Ideas, anyone?

Can you show us to compare speed tests from each computer?

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Your connection is: 1768 Kbps or 1.8 Mbps

You downloaded at: 216 kB/s

You are running: 31 times faster than 56K and can download 1 megabyte in 4.74 second(s)

Member Ident:Username:ohmerrymayhem CompID:221571505117

Test Time:: 2007/05/25 - 8:20pm

Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)

Test ID: YJ7RGNAM6 (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: May need help : running at only 31.15 % of your hosts average (comcast.net)

This was tested from a 2992 kB file and took 13.86 seconds to complete

on the desktop (the hardlined one). I'll post the wireless in a second

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and...

Your connection is: 2937 Kbps or 2.9 Mbps

You downloaded at: 359 kB/s

You are running: 51 times faster than 56K and can download 1 megabyte in 2.85 second(s)

Member Ident:Username:ohmerrymayhem CompID:221571505117

Test Time:: 2007/05/25 - 8:20pm

Test Browser and OS info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; IEMB3; IEMB3)

Test ID: DBWJ7T5Y0 (if this is a screenshot go to testmy.net to see if this is fake)

Diagnosis ^info^: May need help : running at only 51.74 % of your hosts average (comcast.net)

This was tested from a 2992 kB file and took 8.344 seconds to complete

on the wireless laptop

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Have you tried connecting either PC directly to the modem by ethernet?  It's quite possible that the router is bringing your speed down, and that's really the only way to tell.  Be sure to powercycle the modem when you remove the router.  Then run another speedtest to show us a before and after.

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