Jump to content

Power Outages and STBs?


berkland
 Share

Recommended Posts

We live in Arlington, VA and have had FiOS for about nine months.  Saturday after a violent thunderstorm, our power was out for just over six hours.  After that the set top boxes (we have two DVRs) never got the guide and menu information back.  I tried rebooting the router and the set top boxes themselves, but nothing worked.  This morning I talked to tech support and they are sending out replacement boxes. 

I wonder if the lightening caused a power surge that did something to the boxes?  Has anyone else had a similar experience?  Both are on surge protectors.

Link to comment
Share on other sites

  • 5 months later...
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...