Jump to content

SmartBro Customer Care Exp


coolbuster2007

Recommended Posts

  • Replies 186
  • Created
  • Last Reply

Top Posters In This Topic

Hey guys

Just called up smart cs 3 days ago and guess what, i've got a scheduled field visit already! That's sweet! Maybe they got scared cause i got furious last time they conducted a field visit!! haha! Hope to hear some good news from you too guys!!

:smitten:

good for you. i suggest that this time, befriend them. it will translate to better speed  :azn:

Link to comment
Share on other sites

Nice topic  :laugh:

Oh anyways, for me, yeah I'll go for their e-mail address.

Really, it'll took ages before they answer your call. ugh..  :buck2:

Out of frustration, I've sent them an e-mail, complaining about my speed which ranges from 80-100kbps. Off-peak or peak hours... Beat that!  :cheesy:

I'm sure they'll give a response for a couple of days,

hindi ko binigay cell number ko. Mahirap sila kausap sa phone...  :twisted:

Oh btw, one time this CSR told me "Sir, Normal pa naman po yung 150kbps".

As if he wanted to tell me to be contented with that! ...wadaheck...

Link to comment
Share on other sites

Nice topic  :laugh:

Oh anyways, for me, yeah I'll go for their e-mail address.

Really, it'll took ages before they answer your call. ugh..  :buck2:

Out of frustration, I've sent them an e-mail, complaining about my speed which ranges from 80-100Kbps. Off-peak or peak hours... Beat that!  :cheesy:

I'm sure they'll give a response for a couple of days,

hindi ko binigay cell number ko. Mahirap sila kausap sa phone...  :twisted:

Oh btw, one time this CSR told me "Sir, Normal pa naman po yung 150Kbps".

As if he wanted to tell me to be contented with that! ...wadaheck...

welcome to the forum @ Morisato.

thank you for sharing your exp with SmartBro CS. did you try the 20 steps already?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...