ronss Posted December 16, 2007 CID Share Posted December 16, 2007 i had cox cable out today again , and he stated my modem readings were not good..he also installed a splitter that amplified the signal ...here is my modem power readyings Frequency 573000000 Hz Signal To Noise Ratio 33.9 dB Power Level 4.8 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading the downstream power level was 13 when cox arrived,,, and not its 4.8... he said it was suppose to be under 10....what is the power level reading supose to be at????? Quote Link to comment Share on other sites More sharing options...
Buntz Posted December 16, 2007 CID Share Posted December 16, 2007 I am with Comcast cable,using a Motorola SB5100 modem. These are my reading, hope it helps you. Frequency 723000000 Hz Locked Signal to Noise Ratio 38 dB Power Level -4 dB The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading Upstream Value Channel ID 9 Frequency 21600000 Hz Ranged Power Level 53 dBmV Quote Link to comment Share on other sites More sharing options...
ronss Posted December 16, 2007 Author CID Share Posted December 16, 2007 well, i started having connection problems again... and i bypassed my netgear wpn 824 router,,and now everything is running great... it looks like my router was part of the problem .... this is a new router,,but i have read many threads of lost connections,,,and it looks like mine is doing it... possibly after running for a few hours,,,, then things begin to happen... Quote Link to comment Share on other sites More sharing options...
ronss Posted December 17, 2007 Author CID Share Posted December 17, 2007 well..out of no-where,,,my internet runs perfectly now... what gets me about cox...is i think they are woking on things,, but just won,t tell the customer.. they send techs out,,and actually that is not the problem at my place...its an outside issue.. Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted December 19, 2007 CID Share Posted December 19, 2007 ronss -- Were you able to determine whether your speed loss issues were due to problems with your router, or with Cox? Quote Link to comment Share on other sites More sharing options...
ronss Posted December 19, 2007 Author CID Share Posted December 19, 2007 well,,it got worse the next day....just don,t get it ..on and off as for working properly and intermitent connections so i made another appointment,,,the Cox tech was out today, supervisor, tuesday.. someone wired something wrong outside, then he said i did not need a amplifier inside the apartment to my modem,,he said there was such thing as over-amplifying. then he checked the signal/noise on my modem..low. i think it was 28... so he did some things, ,,the modem i have is new bought from wallmart last month , motorola 5101,, and so i got my old one out, and it was acceptable noise/ signal... he checked my speed after all this...it was very slow and he rescheduled an appointment for friday... they should come right out the next day i was thinking.. anyhow,, after he left, my tv and internet went dead twice momentarly and cam on again.. ... now my interent works great....why was it slow when he was here, and fast an hour later...sometimes i think Cox is making repairs...and not telling the customer. Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted December 19, 2007 CID Share Posted December 19, 2007 That sounds like 1 of 2 things: hardware or signal issue. Mostly likely a signal issue. Hopefully they fix you up on Friday. Quote Link to comment Share on other sites More sharing options...
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