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Wireless with Satelite - WAYYYYY SLOOOOWWW Help!


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:::.. Download Stats ..:::

Connection is:: 128 Kbps about 0.1 Mbps (tested with 97 KB)

Download Speed is:: 16 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 6 14:09:09 EST 2005

Bottom Line:: 2X faster than 56K 1MB download in 64 sec

Validation Link:: https://testmy.net/id-4UFY819C5

:::.. Upload Stats ..:::

Connection is:: 19 Kbps about 0 Mbps (tested with 97 KB)

Upload Speed is:: 2 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 6 14:06:56 EST 2005

Bottom Line:: 0X faster than 56K 1MB upload in 512 sec

Validation Link:: https://testmy.net/id-7KXBLH4SI

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Tracing route to testmy.net []

over a maximum of 30 hops:

  1    3 ms    1 ms    1 ms

  2    *        *        *    Request timed out.

  3  983 ms  723 ms  719 ms  dpc6682027131.direcpc.com []

  4  1169 ms  710 ms  675 ms  dpc6682016141.direcpc.com []

  5  1082 ms  719 ms  762 ms  dpc6682016086.direcpc.com []

  6  1181 ms  735 ms  715 ms  dpc6682016077.direcpc.com []

  7  1149 ms  730 ms  711 ms  so-5-1.hsa1.Washington1.Level3.net [


  8  1157 ms  718 ms  731 ms  ae-2-56.bbr2.Washington1.Level3.net [


  9  1175 ms  719 ms  735 ms  so-0-0-0.bbr2.Dallas1.Level3.net []

10  1208 ms  735 ms  719 ms  ge-1-1-53.car3.Dallas1.Level3.net []

11  1189 ms  719 ms  735 ms

12  1185 ms  718 ms  703 ms  dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.


13  1143 ms  708 ms  706 ms  dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.


14  2003 ms  754 ms  715 ms  dsr2-1-v1.dllstx4.theplanet.com []

15  1868 ms  711 ms  719 ms  gig1-0-1.tp-car9-2.dllstx4.theplanet.com [67.18.


16  1159 ms  739 ms  1403 ms  6.67-19-36.reverse.theplanet.com []

Trace complete.

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So is there any way to help this situation?  Everytime I call Direcway I get someone who can't speak English very well, and they don't understand my very southern accent - it's a real communication barrier when you have the two trying to talk to each other!  Or am I just stuck until DSL or Cable make it out to the country.

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  • 2 weeks later...

I cannot tell you how much that sounds like me..

I don't mind people who cannot speak english, but when I am in America and need help with something - as communication sensitive as trouble shooting a computer problem over the phone - it drives me nuts to speak to someone who I would have trouble telling them how to make me a sandwich..

My wireless is slow too.. not as slow as yours.. However, in the past few days - my internet has turned into a complete crawl.. I was at 5.91% of the "hosts average" earlier tonight..

I cannot wait - CANNOT WAIT until I can toss this satellite and get cable.. THey just won't run it out here yet.. What's even worse - the bellsouth website says it's available in my area - yet when i call they tell me no..

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I'm glad to know I'm not the only one that wishes to trash this dish!  Yesterday was horrible - by the way, I'm on dial-up right now.  I could not even email the company to tell them how slow my system was because it kept timing out, 14 tries later the email went. Their response was the same as always, clear the cashe, temps etc.  I mean, do they think I'm totally stupid?  I finally gave up and called again.  After 5 1/2 hours on the phone I got to the advanced level of support, guess what?  They are all American, not only that, they could understand southern.  We did find a level of higher browsing, alas, it was not to be.  The transmitter on the satelite blew.  I'm having to use dial-up until they send out the new one and someone to install it.  I hate to say this, but I'm actually surfing at a higher speed than I was with the satelite.

The cable company has said they will run cable in our area in about a year.  I'm crossing my fingers that it gets here, or DSL would be ok.  Both DSL and cable stop about a 1/2 mile from my house.  It's like someone is mocking me and doing the nananana dance just up the street!  :haha:

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I have the DW6000.  We've checked the http settings along with everything else we could find.  I'm hopeful that the speed will increase when I get a new transmitter installed.  My speed at download right before it all blew up yesterday was 14 kb/s.  My upload was a 2. 

I've had cable and dsl before at other homes.  It's just not availble out here in the country yet.  But as soon as it comes, I'm going to take a sledge hammer to my satelite. 

I have even questioned the location of the dish several times, but they don't seem to think it is a problem.  My house sits on a slope, the dish is at the back of the slope on a retainer wall.  It sits about even with the first level of my house.  My computer is located on the third floor.  The retainer wall is also about 20 feet before you get to a very thick forest and swamp.  However, the side yard, which I would have thought they would have put it in is even with the middle floor and completely open to about 50 acres of soybean fields.  They didn't even point it towards the fields, they have it pointing towards trees. 

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