darklagoon Posted February 10, 2008 CID Share Posted February 10, 2008 ok so here i go. insight in my town was just bought out by cox but i done think they have officially switched yet, anyways. back in the summer i was getting awesome pings of about 12ms, which is really good. but then starting in about august (coincidently when the students returned to college) my ping started to get steadly worse. at the moment my ping at night averages about 250 and thats on the servers that used to give me 12. my dl dropped for 10mps to about 2-3 depending on the ping. ive had the tech guys out here about twice the first time they said the line was at about 90% usage and said something about switching us to a different line. but its still at about 250ms. the second time they came out they said there was really nothing they could do and that comcast was going to be "firing up" some new equipment that should fix the problem but im weary about that being true. so can anyone tell me that comcast taking over will fix the problem or am i just generally screwed cause of their overselling? and should i switch back to dsl, cause atleast with that i would get a steady ping and a steady speed even though its only 3 mb Quote Link to comment Share on other sites More sharing options...
darklagoon Posted February 10, 2008 Author CID Share Posted February 10, 2008 the ping was 400 when i just checked it. Quote Link to comment Share on other sites More sharing options...
coknuck Posted February 10, 2008 CID Share Posted February 10, 2008 darklagoon,Welcome to the forum and we hope you enjoy your stay here.I have Insight but I live in Kentucky and not experiencing the problems you are. You know Comcast was 50% owner of Insight and you are being given to Comcast as a pay off to get rid of them. I hope Comcast stands by all of you and works the problems out. Quote Link to comment Share on other sites More sharing options...
TimPawlak Posted February 10, 2008 CID Share Posted February 10, 2008 yup, consider yourself comcast now.. the ping problems will go away within two weeks and sometime with no connectivity as they told me that they are switching to their comcast servers AND ip's (speeds too) within the next two weeks. so dont worry, everything will be aiight =) BTW Welcome to the fourms and enjoy your stay! Quote Link to comment Share on other sites More sharing options...
TimPawlak Posted February 10, 2008 CID Share Posted February 10, 2008 Tracing route to testmy.net [75.125.181.200] over a maximum of 30 hops: 1 8 ms 7 ms 9 ms 74-132-80-1.dhcp.insightbb.com [74.132.80.1] 2 8 ms 7 ms 11 ms 74-132-0-189.dhcp.insightbb.com [74.132.0.189] 3 10 ms 7 ms 20 ms 74.128.8.205 4 18 ms 14 ms 17 ms so-7-0-0.edge6.Chicago1.Level3.net [4.71.182.25] 5 15 ms 18 ms 16 ms ae-11-51.car1.Chicago1.Level3.net [4.68.101.2] 6 17 ms 18 ms 18 ms dcr1-ge-2-0-0.chicago.savvis.net [208.175.10.1] 7 1773 ms 1897 ms * cr1-tengig-0-0-5-0.chicago.savvis.net [204.70.19 5.113] 8 50 ms 58 ms 64 ms cr1-tengig0-7-5-0.Dallas.savvis.net [204.70.200. 170] 9 54 ms 52 ms 51 ms bcr1-so0-0-0.dallas.savvis.net [204.70.193.9] 10 54 ms 55 ms 58 ms iar1-so-2-0-0.Houston.savvis.net [208.172.129.21 ] 11 54 ms 62 ms 57 ms 208.172.129.2 12 55 ms 54 ms 53 ms ivhou-207-218-223-126.ev1servers.net [207.218.22 3.126] 13 57 ms 55 ms 57 ms 75.125.181.200 Trace complete. Quote Link to comment Share on other sites More sharing options...
darklagoon Posted February 10, 2008 Author CID Share Posted February 10, 2008 how do i do a trace like that? Quote Link to comment Share on other sites More sharing options...
TimPawlak Posted February 10, 2008 CID Share Posted February 10, 2008 start>run>cmd then type in tracert testmy.net after that completes right click>mark highlight it all then right click again to copy then paste it here Quote Link to comment Share on other sites More sharing options...
razattack Posted February 24, 2008 CID Share Posted February 24, 2008 darklagon that is EXACTLY my prob... this is gonna be my second time getting an insight tech. i go to Purdue univ in west lafayette, IN in Team fortress 2 i get pings between 100-300... worst is when i run a netgraph 3 it says my ping is around 47?!? but the graph spikes so much the ping shows on score list as super high. i got kicked from many servers because they called me a hacker ... for teleporting... i HATE insight Quote Link to comment Share on other sites More sharing options...
razattack Posted February 24, 2008 CID Share Posted February 24, 2008 Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:Documents and SettingsVR>tracert testmy.net Tracing route to testmy.net [75.125.181.200] over a maximum of 30 hops: 1 20 ms 45 ms 14 ms 74-140-112-1.dhcp.insightbb.com [74.140.112.1] 2 12 ms 31 ms 20 ms 74-132-0-145.dhcp.insightbb.com [74.132.0.145] 3 14 ms 11 ms 78 ms 74-132-1-41.dhcp.insightbb.com [74.132.1.41] 4 49 ms 112 ms 96 ms 74.128.8.209 5 19 ms 52 ms 48 ms so-7-0-0.edge6.Chicago1.Level3.net [4.71.182.25] 6 23 ms 30 ms 47 ms ae-11-53.car1.Chicago1.Level3.net [4.68.101.66] 7 22 ms 29 ms 30 ms dcr1-ge-2-0-0.chicago.savvis.net [208.175.10.1] 8 44 ms 50 ms 19 ms cr1-tengig-0-0-5-0.chicago.savvis.net [204.70.19 5.113] 9 1172 ms 476 ms 185 ms cr1-tengig0-7-5-0.Dallas.savvis.net [204.70.200. 170] 10 116 ms 87 ms 61 ms bcr1-so0-0-0.dallas.savvis.net [204.70.193.9] 11 118 ms 58 ms 62 ms iar1-so-2-0-0.Houston.savvis.net [208.172.129.21 ] 12 119 ms 97 ms 60 ms 208.172.129.2 13 60 ms 100 ms 66 ms ivhou-207-218-223-126.ev1servers.net [207.218.22 3.126] 14 66 ms 58 ms 93 ms 75.125.181.200 Trace complete. My tracert Quote Link to comment Share on other sites More sharing options...
darklagoon Posted February 26, 2008 Author CID Share Posted February 26, 2008 so i did a test with www.speedtest.net and it shows that my closest server location is still water oklahoma which baffled me. also my ping has changed showing im in that area, its the same for the whole city. is it possible we are being rerouted while they switch on there stuff over here or what? Quote Link to comment Share on other sites More sharing options...
darklagoon Posted February 26, 2008 Author CID Share Posted February 26, 2008 i should say that my state of illinois is several states away from OK Quote Link to comment Share on other sites More sharing options...
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