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Need Traceroute help please....


mushroomlife

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Hello everyone..... I'm a bit new to the whole concept of using the traceroute command and have run into a question that I have been unable to find the answer for by searching about (here and the rest of the net)..... every tracert I am running is consistently timing out on the first hop and then running relatively fine from there...... I had a tracert run back to my IP and it in turn timed out once reaching the same spot in route..... I am understanding that this is a problem on my end of things, but I am having a difficulty determining what the problem is..... I have a single computer (running Windows XP sp2 installed) connected directly to  the cable modem (Scientific-Atlanta DPC2100 under Comcast HSI service), so there isn't a router causing the problem..... I do run a software firewall (Zone Alarm v 5.1.033 alone without XP firewall), but the problem still exists with it turned off..... what other things do I need to consider at this point..? wiring perhaps...?  thank you in advance for any insight you can provide....

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It might be something that the ISP's security settings..  You cant tracert some of the government sites.. but you can pathping them I believe.. or if you know the ip address just ping that a few times and see what happens.. the router itself might not respond to pings to improve proformance on a busy router..

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Thank you for your responses....... the results I get are the same with or without the firewall loaded..... this is the traceroute I get from Centralops.net with ZA enabled:

hop  rtt  rtt  rtt    ip address  domain name

1 0 0 0   216.46.228.229 port-216-3073253-es128.devices.datareturn.com

2 0 0 0   64.29.192.145 port-64-1949841-zzt0prespect.devices.datareturn.com

3 0 0 0   64.29.192.226 daa.g921.ispb.datareturn.com

4 0 0 0   168.215.241.133 hagg-01-ae0-1001.dlfw.twtelecom.net

5 0 0 0   66.192.253.124 core-02-ge-0-3-1-504.dlfw.twtelecom.net

6 0 0 0   168.215.54.74 tran-02-ge-0-3-0-0.dlfw.twtelecom.net

7 10 0 0   66.192.242.130

8 0 0 0   12.122.12.93 tbr2-p012402.dlstx.ip.att.net

9 30 30 30   12.122.10.89 tbr2-cl6.sl9mo.ip.att.net

10 30 30 30   12.122.10.45 tbr2-cl7.cgcil.ip.att.net

11 30 30 30   12.123.6.14 gar4-p390.cgcil.ip.att.net

12 40 40 30   12.118.239.38

13 30 40 40   68.87.63.4 srp-8-1-ur01.macomb.mi.mich.comcast.net

14 * * *  

15 * * *  

16 * * *  

17 * * *  

Trace aborted

-- end --

same place with firewall disabled:

hop  rtt  rtt  rtt    ip address  domain name

1 0 0 0   216.46.228.229 port-216-3073253-es128.devices.datareturn.com

2 0 0 0   64.29.192.145 port-64-1949841-zzt0prespect.devices.datareturn.com

3 0 0 0   64.29.192.226 daa.g921.ispb.datareturn.com

4 0 0 0   168.215.241.133 hagg-01-ae0-1001.dlfw.twtelecom.net

5 0 0 0   66.192.253.124 core-02-ge-0-3-1-504.dlfw.twtelecom.net

6 0 0 0   168.215.54.74 tran-02-ge-0-3-0-0.dlfw.twtelecom.net

7 10 0 0   66.192.242.130

8 0 0 0   12.122.12.93 tbr2-p012402.dlstx.ip.att.net

9 30 30 30   12.122.10.89 tbr2-cl6.sl9mo.ip.att.net

10 30 30 30   12.122.10.45 tbr2-cl7.cgcil.ip.att.net

11 30 30 30   12.123.6.14 gar4-p390.cgcil.ip.att.net

12 31 40 40   12.118.239.38

13 30 40 40   68.87.63.4 srp-8-1-ur01.macomb.mi.mich.comcast.net

14 * * *  

15 * * *  

16 * * *  

17 * * *  

Trace aborted

-- end --

here is from me to centralops.net with firewall:

Tracing route to centralops.net [216.46.246.238]

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    8 ms    8 ms    9 ms  ge-8-2-ur01.macomb.mi.mich.comcast.net [68.87.63

.85]

  3    11 ms    10 ms    9 ms  srp-1-1-ar01.taylor.mi.mich.comcast.net [68.87.6

3.2]

  4    11 ms    12 ms    10 ms  12.119.243.105

  5    11 ms    12 ms    11 ms  gbr2-p30.dtrmi.ip.att.net [12.123.139.34]

  6    11 ms    13 ms    11 ms  tbr2-p012601.dtrmi.ip.att.net [12.122.12.181]

  7    17 ms    16 ms    16 ms  tbr2-cl1.cgcil.ip.att.net [12.122.10.134]

  8    15 ms    16 ms    16 ms  ggr2-p3120.cgcil.ip.att.net [12.123.6.69]

  9    17 ms    18 ms    16 ms  4.68.127.165

10    87 ms    19 ms    17 ms  so-2-1-0.bbr1.Chicago1.Level3.net [209.244.8.9]

11    46 ms    45 ms    53 ms  ae-0-0.bbr2.Dallas1.Level3.net [64.159.1.110]

12    46 ms    45 ms    46 ms  so-6-0.ipcolo1.Dallas1.Level3.net [4.68.112.178]

13    44 ms    44 ms    45 ms  unknown.Level3.net [209.246.152.194]

14    45 ms    47 ms    44 ms  daa.g921.disa.datareturn.com [64.29.192.230]

15    46 ms    45 ms    47 ms  port-64-1949837-zzt0prespect.devices.datareturn.

com [64.29.192.141]

16    46 ms    45 ms    47 ms  hexillion.com [216.46.246.238]

Trace complete.

without firewall:

over a maximum of 30 hops:

  1    *        *        *    Request timed out.

  2    7 ms    9 ms    9 ms  ge-8-2-ur01.macomb.mi.mich.comcast.net [68.87.63

.85]

  3    12 ms    10 ms    9 ms  srp-1-1-ar01.taylor.mi.mich.comcast.net [68.87.6

3.2]

  4    11 ms    11 ms    13 ms  12.119.243.105

  5    10 ms    11 ms    11 ms  gbr2-p30.dtrmi.ip.att.net [12.123.139.34]

  6    12 ms    13 ms    10 ms  tbr2-p012601.dtrmi.ip.att.net [12.122.12.181]

  7    18 ms    15 ms    15 ms  tbr2-cl1.cgcil.ip.att.net [12.122.10.134]

  8    17 ms    17 ms    17 ms  ggr2-p3120.cgcil.ip.att.net [12.123.6.69]

  9    16 ms    18 ms    41 ms  4.68.127.165

10    16 ms    16 ms    16 ms  so-2-1-0.bbr1.Chicago1.Level3.net [209.244.8.9]

11    50 ms    46 ms    44 ms  as-0-0.bbr1.Dallas1.Level3.net [209.247.11.22]

12    45 ms    45 ms    44 ms  so-7-0.ipcolo1.Dallas1.Level3.net [4.68.113.22]

13    45 ms    47 ms    45 ms  unknown.Level3.net [209.246.152.194]

14    44 ms    45 ms    46 ms  daa.g921.disa.datareturn.com [64.29.192.230]

15    46 ms    45 ms    44 ms  port-64-1949837-zzt0prespect.devices.datareturn.

com [64.29.192.141]

16    46 ms    45 ms    45 ms  hexillion.com [216.46.246.238]

Trace complete.

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HI mushroomlife:I beleive the problem is your ISP  they are blocking ICMP probably for security so you need to ask them if this is the case.Both trace routes stop here:

13    30    40    40        68.87.63.4    srp-8-1-ur01.macomb.mi.mich.Comcast.net

  2    8 ms    8 ms    9 ms  ge-8-2-ur01.macomb.mi.mich.Comcast.net [68.87.63

.85

I used my Neotrace both show Comcast in NJ .This is where the trace times out.

That should be where the problem is.  Cholla

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