Questions about my speedtest

GoTo · March 6, 2009

I've done about about 15 tests on this site and I always come up with either 5.2, 5.3 or 5.4 Mbps.

I am with Shaw Cable in Victoria BC and have Extreme-I (15 Mbps download speed) with PowerBoost. I never expected to reach 15 Mbps, but I did expect to be over 10. When I inquired to Shaw about this, they said that it was probably a problem with Testmy and its location and how many hops I had to go through.

They said to go to Speedtest, which I had done, and hit 18 Mbps. However, in that 5 second test, because of PowerBoost I was hitting those numbers when Extreme-I was at 10 Mbps download. The same numbers I'm getting now with 15 Mbps.

How do I check to find out what my true speed is? Is there a way?

Suggestions?

:::.. Download Stats ..:::

Download Connection is:: 5284 Kbps about 5.3 Mbps (tested with 102391 kB)

Download Speed is:: 645 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/03/05 - 6:42pm

Bottom Line:: 92X faster than 56K 1MB Download in 1.59 sec

Tested from a 102391 kB file and took 158.74 seconds to complete

Download Diagnosis:: Awesome! 20% + : 34.52 % faster than the average for host (shawcable.net)

D-Validation Link:: https://testmy.net/stats/id-5Q76GRN0L

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 (.NET Client 3.5.30729.01) [!]

mudmanc4 · March 6, 2009

Welcome to testmy.net GoTo

First off, I'm certain there's no problem with this site, what I am fairly certain of, and with a bit of investigating, that other site shows much more then the real speed, I'm not sure why, but they do. Some people claim that is a marketing feature, you know, they show this great speed, makes you feel good, and so you click more . Makes sense in a finical manner (for them), but technically speaking, for the most part, it's incorrect.

I would much rather know what my true speed is.

However , there are people all over the world, in many countries testing here at testmy.net, sure, the further the distance, the more hops, ( or routers) you'll have, the slower the connection, but were talking milliseconds in a correctly configured system. Of course the further the dostance, you'll get into increased "lag time ".

I would first start out with a trace route to testmy.net, there is a utility in the upper section of each page here that allows you to access testmy.net's utilities. This will give you the information you need to see what path your data is traveling to get to testmy.net from your location, and, if any , what , and where the issue lies. Could be in a switch/ router somewhere along the line. Or a plethora of other problems ranging from incorrectly set registry values within the operating system, to an internal cable mismatch, to "something" within the confines of the operating system such as an open connection allocating bandwidth during normal use.

Go ahead and do a traceroute, and post the results here, while your there, it would be helpful to also complete a ping test to testmy.net as well.

GoTo · March 6, 2009

Thanks for the welcome, mudmanc4.

I tried doing a traceroute and this is what I got

Traceroute failed. Host may not be active. Note: Some ISPs don't allow ping and trace to be done on their clients.

Ping Test

PING testmy.net (74.54.226.166) 56(84) bytes of data.

64 bytes from a6.e2.364a.static.theplanet.com (74.54.226.166): icmp_seq=0 ttl=64 time=0.017 ms

64 bytes from a6.e2.364a.static.theplanet.com (74.54.226.166): icmp_seq=1 ttl=64 time=0.022 ms

64 bytes from a6.e2.364a.static.theplanet.com (74.54.226.166): icmp_seq=2 ttl=64 time=0.025 ms

64 bytes from a6.e2.364a.static.theplanet.com (74.54.226.166): icmp_seq=3 ttl=64 time=0.021 ms

64 bytes from a6.e2.364a.static.theplanet.com (74.54.226.166): icmp_seq=4 ttl=64 time=0.032 ms

--- testmy.net ping statistics ---

5 packets transmitted, 5 received, 0% packet loss, time 4000ms

rtt min/avg/max/mdev = 0.017/0.023/0.032/0.006 ms, pipe 2

GoTo · March 6, 2009

Trace to mytest.net (208.87.33.150)

# RTT1 RTT2 RTT3 Name IP Error

1 24 27 10 XX.XX.XX.XX

2 8 9 9 rd2cv-ge5-0-0-1.gv.shawcable.net 64.59.166.227

3 26 15 13 rc1wt-pos3-0-0.wa.shawcable.net 66.163.77.182

4 25 23 48 rc4wt-ge2-0-0.wa.shawcable.net 66.163.68.18

5 37 36 37 GigabitEthernet4-0.GW11.SEA1.ALTER.NET 63.65.78.33

6 164 42 55 0.so-7-2-0.XT2.SEA1.ALTER.NET 152.63.107.22

7 180 143 145 0.ge-5-0-0.XL4.MIA4.ALTER.NET 152.63.82.2

8 150 168 158 POS7-0.GW6.MIA4.ALTER.NET 152.63.82.129

9 255 124 141 cablebahamas-gw.customer.alter.net 157.130.76.58

10 * * * Timeout

11 * * * Timeout

12 * * * Timeout

13 145 140 138 208.246.140.156 Timeout

14 153 139 139 24.244.158.2 Timeout

15 163 153 164 wc40-main.medialogik.com 208.87.33.150 Timeout

Min RTT: 255

Avg RTT: 102

Max RTT: 255

Host Count: 15

mudmanc4 · March 6, 2009

Trace to mytest.net (208.87.33.150)

# RTT1 RTT2 RTT3 Name IP Error

1 24 27 10 XX.XX.XX.XX

2 8 9 9 rd2cv-ge5-0-0-1.gv.shawcable.net 64.59.166.227

3 26 15 13 rc1wt-pos3-0-0.wa.shawcable.net 66.163.77.182

4 25 23 48 rc4wt-ge2-0-0.wa.shawcable.net 66.163.68.18

5 37 36 37 GigabitEthernet4-0.GW11.SEA1.ALTER.NET 63.65.78.33

6 164 42 55 0.so-7-2-0.XT2.SEA1.ALTER.NET 152.63.107.22

7 180 143 145 0.ge-5-0-0.XL4.MIA4.ALTER.NET 152.63.82.2

8 150 168 158 POS7-0.GW6.MIA4.ALTER.NET 152.63.82.129

9 255 124 141 cablebahamas-gw.customer.alter.net 157.130.76.58

10 * * * Timeout

11 * * * Timeout

12 * * * Timeout

13 145 140 138 208.246.140.156 Timeout

14 153 139 139 24.244.158.2 Timeout

15 163 153 164 wc40-main.medialogik.com 208.87.33.150 Timeout

Min RTT: 255

Avg RTT: 102

Max RTT: 255

Host Count: 15

Try this site, " testmy.net" , the site you are on right now. IP address "74.54.226.166"

GoTo · March 6, 2009

My Bad!

Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166]

over a maximum of 30 hops:

1 8 ms 7 ms 10 ms 24.68.64.1

2 46 ms 7 ms 23 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 21 ms 7 ms 43 ms rd1cv-ge1-0-0.gv.shawcable.net [66.163.72.5]

4 27 ms 26 ms 10 ms rc2bb-tge0-9-0-0.vc.shawcable.net [66.163.76.229]

5 62 ms 54 ms 53 ms rc1sj-pos1-0-0.cl.shawcable.net [66.163.77.86]

6 59 ms 66 ms 100 ms eq-sanjose-10G.theplanet.com [206.223.116.148]

7 85 ms 85 ms 96 ms c2.fd.5746.static.theplanet.com [70.87.253.194]

8 94 ms 105 ms 96 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]

9 96 ms 104 ms 95 ms te3-3.dsr02.dllstx2.theplanet.com [70.87.253.126]

10 122 ms 111 ms 100 ms po2.car06.dllstx6.theplanet.com [12.96.160.40]

11 82 ms 120 ms 84 ms a6.e2.364a.static.theplanet.com [74.54.226.166]

mudmanc4 · March 6, 2009

My Bad!

Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166]

over a maximum of 30 hops:

1 8 ms 7 ms 10 ms 24.68.64.1

2 46 ms 7 ms 23 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 21 ms 7 ms 43 ms rd1cv-ge1-0-0.gv.shawcable.net [66.163.72.5]

4 27 ms 26 ms 10 ms rc2bb-tge0-9-0-0.vc.shawcable.net [66.163.76.229]

5 62 ms 54 ms 53 ms rc1sj-pos1-0-0.cl.shawcable.net [66.163.77.86]

6 59 ms 66 ms 100 ms eq-sanjose-10G.theplanet.com [206.223.116.148]

7 85 ms 85 ms 96 ms c2.fd.5746.static.theplanet.com [70.87.253.194]

8 94 ms 105 ms 96 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]

9 96 ms 104 ms 95 ms te3-3.dsr02.dllstx2.theplanet.com [70.87.253.126]

10 122 ms 111 ms 100 ms po2.car06.dllstx6.theplanet.com [12.96.160.40]

11 82 ms 120 ms 84 ms a6.e2.364a.static.theplanet.com [74.54.226.166]

Would you do this again, once at the start of the day, then once late as you can. Also if you would, do a trace route to google.com. And post results.

GoTo · March 7, 2009

Not sure what these will tell you. Unless it is a trick to see if I trace myTest.

Google

1:00 PM Pacific time : March 07

Tracing route to gw-in-f100.google.com [74.125.67.100]

over a maximum of 30 hops:

1 8 ms 7 ms 47 ms 24.68.64.1

2 20 ms 8 ms 16 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 12 ms 20 ms 24 ms rc1wt-pos3-0-0.wa.shawcable.net [66.163.77.182]

4 10 ms 24 ms 24 ms rc4wt-ge2-0-0.wa.shawcable.net [66.163.68.18]

5 25 ms 10 ms 13 ms 74.125.48.233

6 62 ms 100 ms 12 ms 209.85.249.34

7 60 ms 61 ms 64 ms 209.85.241.210

8 73 ms 86 ms 84 ms 216.239.48.51

9 75 ms 73 ms 146 ms 209.85.242.20

10 83 ms 104 ms 82 ms 216.239.47.120

11 94 ms 84 ms 84 ms 72.14.238.243

12 189 ms 84 ms 84 ms 72.14.239.127

13 87 ms 100 ms 108 ms 209.85.255.198

14 106 ms 91 ms 87 ms gw-in-f100.google.com [74.125.67.100]

Trace complete.

9:00 AM Pacific time : March 07

Tracing route to gw-in-f100.google.com [74.125.67.100]

over a maximum of 30 hops:

1 14 ms 7 ms 8 ms 24.68.64.1

2 28 ms 10 ms 18 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 13 ms 13 ms 39 ms rc1wt-pos3-0-0.wa.shawcable.net [66.163.77.182]

4 12 ms 13 ms 9 ms rc4wt-ge2-0-0.wa.shawcable.net [66.163.68.18]

5 23 ms 38 ms 12 ms 74.125.48.233

6 10 ms 26 ms 10 ms 209.85.249.34

7 73 ms 59 ms 74 ms 209.85.241.210

8 71 ms 101 ms 102 ms 216.239.48.51

9 75 ms 85 ms 74 ms 209.85.242.20

10 109 ms 83 ms 85 ms 216.239.47.120

11 85 ms 82 ms 86 ms 72.14.238.243

12 107 ms 99 ms 108 ms 72.14.239.127

13 100 ms 93 ms 101 ms 64.233.174.46

14 83 ms 96 ms 115 ms gw-in-f100.google.com [74.125.67.100]

Trace complete.

TestMy

1:00 PM Pacific time : March 7

Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166]

over a maximum of 30 hops:

1 8 ms 14 ms 10 ms 24.68.64.1

2 7 ms 9 ms 7 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 21 ms 8 ms 16 ms rd1cv-pos1-0.gv.shawcable.net [66.163.72.5]

4 14 ms 12 ms 12 ms rc2bb-tge0-9-0-0.vc.shawcable.net [66.163.76.229]

5 44 ms 43 ms 44 ms rc1sj-pos1-0-0.cl.shawcable.net [66.163.77.86]

6 43 ms 56 ms 71 ms eq-sanjose-10G.theplanet.com [206.223.116.148]

7 92 ms 94 ms 95 ms c2.fd.5746.static.theplanet.com [70.87.253.194]

8 96 ms 96 ms 82 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]

9 84 ms 84 ms 95 ms te3-3.dsr02.dllstx2.theplanet.com [70.87.253.126]

10 96 ms 99 ms 94 ms po2.car06.dllstx6.theplanet.com [12.96.160.40]

11 92 ms 106 ms 92 ms a6.e2.364a.static.theplanet.com [74.54.226.166]

Trace complete.

9:00 AM Pacific time : March 7

Tracing route to a6.e2.364a.static.theplanet.com [74.54.226.166]

over a maximum of 30 hops:

1 29 ms 11 ms 16 ms 24.68.64.1

2 9 ms 22 ms 23 ms rd2cv-ge5-0-0-1.gv.shawcable.net [64.59.166.227]

3 12 ms 11 ms 23 ms rd1cv-pos1-0.gv.shawcable.net [66.163.72.5]

4 10 ms 11 ms 13 ms rc2bb-tge0-9-0-0.vc.shawcable.net [66.163.76.229]

5 43 ms 41 ms 54 ms rc1sj-pos1-0-0.cl.shawcable.net [66.163.77.86]

6 43 ms 45 ms 45 ms eq-sanjose-10G.theplanet.com [206.223.116.148]

7 94 ms 104 ms 159 ms c2.fd.5746.static.theplanet.com [70.87.253.194]

8 81 ms 83 ms 84 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]

9 95 ms 85 ms 85 ms te3-3.dsr02.dllstx2.theplanet.com [70.87.253.126]

10 124 ms 144 ms 106 ms po2.car06.dllstx6.theplanet.com [12.96.160.40]

11 98 ms 102 ms 96 ms a6.e2.364a.static.theplanet.com [74.54.226.166]

Trace complete.

mudmanc4 · March 8, 2009

Your traceroutes for whre your at look pretty good, as well as consistant.

Maybe start the automatic test here at testmy.net, let that run as many days as you want, it will log all the data for you. Post a few of them here, and we'll see how you do.

The auto test is in the "misc tools

' drop down menu at the top of the page, I just linked you to it here Just minimise the window the test is running in after you set the specific times per day you want the test to run. You can open a new Explorer window to browse.

GoTo · March 10, 2009

The speeds are getting slower.

added your test images for you...

GoTo · March 13, 2009

Thanks, mudmanc4, for looking to see if you could spot any problems.

Much appreciated.

Cheers

mudmanc4 · March 13, 2009

The speeds are getting slower.

Can you post any of the speedtests ? Have you run the automatic test to see what time of the day, if any, that the slowdown is ?

mateojg · March 17, 2009

i see that this post kind of died on the 13th but here is my 2 cents.

the other speed test site might not be accounting for the fact that you have Powerboost. Powerboost is a feature that some ISPs have (Comcast to the best of my knowledge) to give a burst of speed. This is the explanation directly from the Comcast website -

"Comcast 6Mbps High-Speed Internet with PowerBoost provides a burst of download and upload speed above the customer's provisioned download and upload speeds for the first 10 MB and 5 MB of a file respectively. It then reverts to your provisioned speed for the remainder of the download or upload."

So if the other speed test you are running are only downloading and uploading less then your Powerboost limit your speed might seem faster sometimes even 10Mbits faster (in my case). So to better explain it if they advertise 15Mbps with Powerboost, it most likely means that your real speed is like 8Mbps.

Also your router, your computer settings, your firewall, whether you are wired or wireless - all this factors could be slowing you down.

CA3LE · March 17, 2009

Try downloading the SG_TCPOptimizer.zip from http://www.testmy.net/forum/t-1013

Select your connection speed... check the box for "modify all adapters" and click the bubble for "optimal settings" --- Apply changes.. reboot then post me your results

-D

Shug7272 · March 17, 2009

I would suggest the OP speed test at our site, the other site and then just find a large file to download from download.com or something. See which speed test matches your real world download speed. I am guessing speed test will not be it but I could be wrong. Welcome to the site. :grin2:

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