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dsl problems


TriRan

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well shoot not long after posting my 1.3mb speed i was playing a game and bam my ms spiked to about 3000 so whats the first thing i do... exit the game and reset my modem when i come back into the game my ping is around 200-300 and stayind steady at first im a little ticked off so i call my friend which has the exact same dsl service and lives 3 blocks on the other side of the sub station it turns out hes getting the same thing.... so what do i do i email them no reply i call them they  tell me they dont know if there is a problem with the service and that they will call me back shortly, they never call back and since this is the only high speed internet provider im a little mad.... at the moment i cannot play any of my games due to high ping... i had better pings on dial up

i went from 1.3mb to this Any Suggestions?

:::.. Download Stats ..:::

Connection is:: 483 Kbps about 0.5 Mbps (tested with 2992 KB)

Download Speed is:: 59 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Feb 26 17:11:45 CST 2005

Bottom Line:: 9X faster than 56K 1MB download in 17.36 sec

Diagnosis: May need help : running at only 56.96 % of your hosts average (grm.net)

Validation Link:: https://testmy.net/id-V3B0CIE4G

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hey TriRan and welcome to the forum :)

sign up here http://www.dslreports.com/tools

its free

make a linequality test

"Line Packet Loss Testing

Packet loss tests on your line, including identification of any problem routers en-route to you.."

when you get result, copy whole URL adress and paste it here

VanBuren :)

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well i woke up this morning the problem was still there but i went to reset my modem again when i noticed it was quite hot so i unplugged it for about 30 minutes

after that its been ok have a look

:::.. Download Stats ..:::

Connection is:: 1357 Kbps about 1.4 Mbps (tested with 2992 KB)

Download Speed is:: 166 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 20:57:11 CST 2005

Bottom Line:: 24X faster than 56K 1MB download in 6.17 sec

Diagnosis: Awesome! 20% + : 56.52 % faster than the average for host (grm.net)

Validation Link:: https://testmy.net/id-THPZGW8DL

:::.. Upload Stats ..:::

Connection is:: 598 Kbps about 0.6 Mbps (tested with 1013 KB)

Upload Speed is:: 73 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sun Feb 27 21:00:04 CST 2005

Bottom Line:: 11X faster than 56K 1MB upload in 14.03 sec

Diagnosis: Awesome! 20% + : 74.34 % faster than the average for host (grm.net)

Validation Link:: https://testmy.net/id-HGP936SOL

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yeah its monday now i was going to do that anyway  but if it were a bad modem would my friend 6 blocks away with a different model of the modem be having the same problem?

probl not, but if modems get too hot, it can slow down speed alot

your friend is probl on same node as you. so its probl in your route aswell, email that linequality testlink to your ISP

VanBuren :)

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