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Check out this down stream power level = zilch


mudmanc4

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Swapped out the modem this AM, where tech said I was maxing out my upload, which made no sense, considering I removed all LAN connection before calling.

 

Checked wiring through the house to the outside drop. Connected the modem to the drop at the house, same thing.

 

Just one of four channels even registering, and take a peek at the nearly non existent power level. Which fluctuates between at it's highest -1.45dBmV and -0.05 = offline

 

As the DS light is solid amber, but tech says it's my upload causing it, makes no sense to me.

They might have a bad card, or worse?

 

modem-power-levels2.png

 

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