Slow internet speeds on Matricom GBox Q2

[Daniel Owsiany]

I am streaming online media using a Nexxt Nebula 300 (300 mbps) router. Normal speed tests on my phone and laptop in proximity (30 ft+/- from the router) to the GBox Q2 read 20 Mbps/5 Mbps +/-. However the same test done online through the Matricom GBox Q2 reads only 3 Mbps/1Mbps +/-.

 

I tend to think that the wireless chip in the GBox Q2 is not as sensitive as the chips in the phone or computer, but would like some plain language tech advise. Matricom tech support has been evasive in answering my questions, so I am looking for some knowledgeable independant analysis.

 

Thanks