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Looking for guidance - questionable Spectrum speeds

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Hi all,


Looking for guidance.

Just moved to OHIO - Dayton area and got Spectrum for internet.

Installer (Kevin) installed technocolorDPC3216-LTWC even though I have my own Arris Surfboard SB6183.

Then after some tweaking the signal he run the test on speedtest.net showing me speeds around 110Mbps.


Afterwards I run test on TMN and got speeds barely above 30 Mbps.

Was running test a day and always was in the range of 20 - 30 Mbps.

Yesterday I run automatic 12 h test (every 1h) and just got results: download ~ 25Mbps, upload varying from 1.93 to 10.65 Mbps.


I definitely am not getting what I pay for from what I see...


What tests can I run to troubleshoot it myself before I bring it up to Spectrum?


EDIT: I should be getting 100 Mbps


TMN results-02-03-2018.png

Edited by mechati
adding info

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On 2/9/2018 at 3:46 PM, mechati said:

When using STEAM - it downloads games at ~ 12 to 14 MB/s (=96 to 114 Mbps, right?)


But TMN still shows the speeds are only ~ 30 Mbps...


Any help ?


single vs multi-thread downloads. Steam content servers are multi. sourced. 

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