Larry0915 Posted October 11, 2018 CID Share Posted October 11, 2018 (edited) REF: * AT&T DSL "High Speed Internet" service plan: "...up to 3.0Mbps. * Over the years with them, I've had at least a dozen or more of their technicians and hundreds of phone calls with ignorant representatives over the phone, chat, etc. * Usually, the techs who showed up to my location found that AT&T was at fault by having placed "bridge taps" on my line (unnecessarily). They removed them and my service was back to normal (2.5Mbps), again. However, only a day or up to a week later, after their "fix," my D/L speeds dropped, again! More countless hours on the telephone with non-English-speaking "representatives who had no experience nor, any authority to actually "do anything" except apologize repeatedly while reading from their written scripts! * Please note: I have changed nothing on my system. Yet, AT&T technicians have usually fixed problems caused by AT&T. The techs told me each time that I have no problems with my modem, my wiring, etc. Edited October 11, 2018 by Larry0915 fixed a typo Quote Link to comment Share on other sites More sharing options...
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