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Broadband speed dips to zero


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Hello I wonder if any one can help?

I have a fibre internet connection which because of my distance from the exchange only gives be 10-11mbps. For the last week however the speed will dip to zero for between 5 - 15 secs than back to normal. Please see attached jpg as an example. As you can imagine this is very frustrating. Router direct to Master Socket no issues there (I think) any suggestions anyone?

 

Desperate from Worthing, UK

internet.jpg

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