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disturbed

subdomain creation problem

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hello all :) im having a problem getting my website's subdomains to create in a correct format....i go through the regular creation process in cpanel and it shows that the subdomain has been created at subdomain.domain.com yet i cannot access it from there, it is only accessible from domain.com/subdomain .... any thoughts about this ? how do i fix it (if i can)...

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Cpanel should create a subdomain folder in your public_html folder, with the foldername exact to your new subdomain. I am pretty sure that there must be a subdomain folder created in the public_html directory in order for your new 3rd level domain to resolve/behave correctly. Try making the subdomain folder first, then add the new 3rd level sub.

-JxL

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