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Comcast Problem


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I ran out of options but I don't know two shits about computers but what I can tell you is that I use to pull 20s-60s in FPS games with Comcast and now it's in the 100s and spikes to 300s way too often. My cable wires seem perfectly fine but I'm not sure if my cable modem could be out of date or went bad but than again I can't tell if it did.

My cable modem is a Motorolla SB4200 SURFboard Cable Modem.

I live in Philadelphia and have had this problem for some time.

:::.. Download Stats ..:::

Connection is:: 767 Kbps about 0.8 Mbps (tested with 579 kB)

Download Speed is:: 94 kB/s

Tested From:: https://testmy.net/ (main)

Test Time:: Sun May 01 2005 20:40:08 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 14X faster than 56K 1MB download in 10.89 sec

Diagnosis: May need help : running at only 22.25 % of your hosts average (comcast.net)

Validation Link:: https://testmy.net/stats/id-LSQ74V9NM

:::.. Upload Stats ..:::

Connection is:: 303 Kbps about 0.3 Mbps (tested with 579 kB)

Upload Speed is:: 37 kB/s

Tested From:: https://testmy.net/ (main)

Test Time:: Sun May 01 2005 20:44:19 GMT-0400 (Eastern Daylight Time)

Bottom Line:: 5X faster than 56K 1MB upload in 27.68 sec

Diagnosis: May need help : running at only 89.91 % of your hosts average (comcast.net)

Validation Link:: https://testmy.net/stats/id-16CBTQOXF

I'm thinking of switching providers but I'm not sure who to go to but I don't think it's Comcast as I seen people on here who posted speeds with Comcast that make mine look like I'm on Dialup...

Thanks for any future help you guys provide.

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