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Direcway SATELLITE internet...Speed Problems PLZ help


dbricks33

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:angry5: I just got the new direway interent DW6000 modem and it was slow right away I then called the customer hotline and they gave me all these troubleshooting tips and it sped up but not satellite type speed last night I was running very fast well downloading 4:00 minute songs on a average of 3-4 minutes which isnt bad but I go on this morning and browsing and downloading speed is very very slow it fluxuates but even when i restart it goes back down its like it needs time?? Can someone help me Ive troubleshooted Ive unplugged,reconnected wires last night I was running 25% higher then other direcway customers now im only running at 16% of the average or a horrible 2X faster then dial up whats goin on here????? I run windows XP on a dell do i need some kind of driver??
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I had the same problem when i first had that same Direcway System installed...  It ran fast, then slow, then fast...  How much have you downloaded on the peak times?  There is an upper ceiling when it comes to downloading, so if you've done 160 MB, that might be why... It takes a while to reset... Also, I don't know this for sure, but I think it's just a stabilization period... I've had mine for acouple weeks, and I'm always cruising at 5x what they supposedly offer... Hope this was helpful...

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:o Thanks for the help..ya ill try to retest it and the guy said to browse with these speeds for a few days and it should automatically adjust itself but I wasnt sure and was kind of scared spending all this money u kno?...im not sure about what u mean by the peak times and how much Ive downloaded but ya Im haveing the same problem Above avg speed then way below avg speed so im not sure
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Well, cloudy weather doesn't really seem to slow it down... I haven't noticed if it does...  Even if it does tho, im still goin at like 20x what dial up users are having... And yeah, for like a day and a half it was slow as crap, so hopefully everything works out for you!  If you can't get it working right in a couple days, try DirecWay's live chat... Some people are really helpful; on the other hand, some hardly speak english... Hope everything works for ya!

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Ya tell me about it im not a racist person but those guys are irritating I could not understand them and I talked to 8 diffrent people and half of the time I was tryin to confirm what they were sayin but hopefully I wont have to contact them again well all wait about a day or so since tommrow will be the 3rd day and ill let you guys know thanks for your help and hopefully you wont hear from me?...lol

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:angry3: IT was doing good but now i test it about 1 week and a half later right now im running at 2X 56k this is ridiculous whats going on I thought it might be because of like prime time and the waves are crowded but last night like at 2 AM i was tryin to download something on ARES and it was downloading at 2kbps...whats goin on I cant have a internet that 1 hour its 50% better then the average then the next hour im running at like 20%of the average speed or 2X faster then 56k please let me know is there hope? And i downloaded a game last night that was preety big is there some kind of limit then they take speed away from u let me know thanks
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(dDisregard comment above^^^) Sorry few more questions I found out about the 169MB limit a day...

1.Does anybody know of a seprate program that counts the amount of data u have downloaded in a specfic amount of a time besides that p2p program that can make sure I dont go over that limt?

2. And does the daily limit start at 00:00 and end at 24:00 aka 12am to the following 12am or when does it start and end each day?

Thanks

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If you have other options than d-way i would take them now and cancel d-way before your 30 days are up.  With a dw6000 you will average .8 mb connection down and from 9-56 kb up run while you still can !!!!!!!!!  these are dw 4000 test results for 1:00 pm est.  $59.99 is a hell of a price to pay for this crap.........paying top dollar for less than mediocre service....July i am free to dump these assholes. 

:::.. Download Stats ..:::

Connection is:: 1363 Kbps about 1.4 Mbps (tested with 2992 kB)

Download Speed is:: 166 kB/s

Tested From:: https://testmy.net/ (prem)

Test Time:: Mon May 9 13:01:42 EDT 2005

Bottom Line:: 24X faster than 56K 1MB download in 6.17 sec

Diagnosis: Awesome! 20% + : 71.23 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-ETL71U6CO :::.

. Upload Stats ..:::

Connection is:: 9 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 1 kB/s

Tested From:: https://testmy.net/ (prem)

Test Time:: Mon May 9 13:04:43 EDT 2005

Bottom Line:: 0X faster than 56K 1MB upload in 1024 sec

Diagnosis: May need help : running at only 21.43 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-59QY3GORJ

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your speed will get alittle better than a dw6000 with a dw4000. If its your only option for the next 15 months i would do it..Mine is very reliable probably more so than cable but the download speeds are slow and upload speeds crawl alittle faster than dialup

:::.. Upload Stats ..:::

Connection is:: 44 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 5 kB/s

Tested From:: https://testmy.net/ (main)

Test Time:: Tue May 10 00:40:35 EDT 2005

Bottom Line:: 1X faster than 56K 1MB upload in 204.8 sec

Diagnosis: Looks Great : 4.76 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-68UMWQ7ZY

:::.. Download Stats ..:::

Connection is:: 1867 Kbps about 1.9 Mbps (tested with 2992 kB)

Download Speed is:: 228 kB/s

Tested From:: https://testmy.net/ (prem)

Test Time:: Tue May 10 00:43:19 EDT 2005

Bottom Line:: 33X faster than 56K 1MB download in 4.49 sec

Diagnosis: Awesome! 20% + : 134.84 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-TCJBSRVZL

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if you think a dw4000 will get you better than you are now I dont know what you are getting out of your dw6000. also if you buy a dw4000 you will need to setup a host computer (networking)  because the dw4000 isnt selfhosting this can be a big pain. this is a typical midnight sat speeds.

Im running a dw4000 on g11  1350    2.4 gig celeron 256meg memory

:::.. Download Stats ..:::

Connection is:: 1850 Kbps about 1.8 Mbps (tested with 2992 kB)

Download Speed is:: 226 kB/s

Tested From:: https://testmy.net/ (prem)

Test Time:: Tue May 10 00:48:03 EDT 2005

Bottom Line:: 33X faster than 56K 1MB download in 4.53 sec

Diagnosis: Awesome! 20% + : 132.7 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-CTQ6J9D48

:::.. Upload Stats ..:::

Connection is:: 17 Kbps about 0 Mbps (tested with 97 kB)

Upload Speed is:: 2 kB/s

Tested From:: https://testmy.net/ (prem)

Test Time:: Tue May 10 00:49:33 EDT 2005

Bottom Line:: 0X faster than 56K 1MB upload in 512 sec

Diagnosis: May need help : running at only 40.48 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-HQKROMJSA

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At 11:00PM pacfic time this is what it is...

:::.. Download Stats ..:::

Connection is:: 1006 Kbps about 1 Mbps (tested with 1013 kB)

Download Speed is:: 123 kB/s

Tested From:: https://testmy.net/ (main)

Test Time:: Mon May 9 22:58:40 PDT 2005

Bottom Line:: 18X faster than 56K 1MB download in 8.33 sec

Diagnosis: Awesome! 20% + : 26.54 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-QUIY9O0XZ

And that is really really nice I have no prob lem with that its when the connection is at 100 and download speed is at 22 is when i get mad but this is about the best I get and Ive ran about 3 test a day since I bought it?

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  • 2 weeks later...

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