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miffy

I need help

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I have tried every tweak There is out there and I have been working with this a week now.I cannot get remote assisiance. My tech tells me that Direcway is the cause of this. I have opened numerous ports. Went to Microsoft and asked for help and it's always the same thing. DIRECWAY. Can someone please help me I am at the end of my rope here.

I have an MSI PT 880 MB

P4 2.4

running Win XP SP 2

512 mb DDR

ATI Radeon 9200 AGP 128mb ddr graphic card

:::.. Download Stats ..:::

Connection is:: 620 Kbps about 0.6 Mbps (tested with 579 kB)

Download Speed is:: 76 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Fri Jul 8 18:34:20 EDT 2005

Bottom Line:: 11X faster than 56K 1MB download in 13.47 sec

Diagnosis: May need help : running at only 76.83 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-S5GPN8K6D

:evil6:

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I live in Georgia my tech lives is Orgeon. And he is the one trying to fix a few things on my computer. He can send me files all day long but I cannot send files to him.This is through windows messenger 5.1 We did remote assistance 1 time so I know it works. Nothing else was changed. And now  it doesnt work. I have turned off all firewalls during our sessions to no avail. If it were an option I would go to cable but I am in the sticks out here and even dialup is long distance for me, I have called Directway and they always bypass the issue by saying reboot the system and making sure of the connections , the dish ect.. But never once addressing the issue of me trying to get remote assistance with my tech. I have tried the tight program and even it doesnt work.

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I feel your pain, I just got this system yesterday and feel i have made a horrible mistake.  When I first talked to direcway I had a 96 Kbps but is 630 Kbps the best I can expect?

:::.. Download Stats ..:::

Connection is:: 630 Kbps about 0.6 Mbps (tested with 2992 kB)

Download Speed is:: 77 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Thu Aug 25 07:10:41 CDT 2005

Bottom Line:: 11X faster than 56K 1MB download in 13.3 sec

Diagnosis: May need help : running at only 78.36 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-ZHUVR7G2Q

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