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Charter user in dire need of assistance


BrandonW
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Here are my results, both down and up. They look horrible, they are horrible, I don't know what to say. I tried cablenut's tweaks and they didn't help at all. Even outside of knowing that I'm at 25% of the average, the cable itself doesn't seem that good. We get bad latency a lot, bandwidth shrinks a lot, the service goes entirely down a little too much to be 'seldom'. Any ideas? Any time I e-mail Charter, they just give me a bunch of crap on how to disable spyware and antivirus and clearing the cache and all sorts of useless tips.

:::.. Download Stats ..:::

Connection is:: 734 Kbps about 0.7 Mbps (tested with 748 kB)

Download Speed is:: 90 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue Jul 19 2005 16:17:00 GMT-0400 (Eastern Standard Time)

Bottom Line:: 13X faster than 56K 1MB download in 11.38 sec

Diagnosis: May need help : running at only 29.12 % of your hosts average (charter.com)

Validation Link:: https://testmy.net/stats/id-A7YIMGCB9

:::.. Upload Stats ..:::

Connection is:: 110 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 13 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Tue Jul 19 2005 16:21:47 GMT-0400 (Eastern Standard Time)

Bottom Line:: 2X faster than 56K 1MB upload in 78.77 sec

Diagnosis: May need help : running at only 55.84 % of your hosts average (charter.com)

Validation Link:: https://testmy.net/stats/id-U7QVEITZJ

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