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Syon

If you're having speed issues with Comcast, look here first

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Since I've gotten tired of replying to every post here, i'm creating this topic, mods please sticky it.

Comcast is currenctly having a number of problems throughout the country.  The upgrade has caused a number of speed problems throughout the country.  The problems are mostly centralized in their node routers.

If you are in one of the following areas, please goto http://forums.comcast.net/forum.jspa?forumID=5 and and find the thread designated for your area. 

Maryland(Baltimore County)

Maryland(Montgomery County)

Northern California and the Bay Area

Southern Florida

Southern California

These 5 areas are the most problematic, and Comcast is currently working on them.  In Maryland they are testing, and implementing a new patch on the routers, the other areas they are searching, and testing for the problem.

If you are not in one of those areas, you may want to create a new thread in that forum.

For whereever you live, post these results in your post(EXCEPT FOR BALTIMORE COUNTY, they dont need more results)

In the command prompt tracert www.comcast.net and enter the results

Goto http://192.168.100.1/ and check stuff like your signal strength, system status, etc and post those results.

In the command prompt post the results of ipconfig/all

In the command prompt post the results of ping -n 20 www.comcast.net

And post speed results from different times of day(especially if there is a trend of being fast at times, and slow at times)

And MAKE SURE you tell them what tier you SHOULD be at.(after checking this thread to see if you have been upgraded: http://forums.comcast.net/thread.jspa?threadID=42769&tstart=0)

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Can you explain what those numbers at http://192.168.100.1/signal.html mean?  Here are mine.

Frequency 693000000 Hz Locked

Signal to Noise Ratio 33 dB

Power Level 0 dB

The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value

Channel ID 1

Frequency 30000000 Hz Ranged

Power Level 46 dBmV

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MINE ARE HORRIBLE!!! what can comcast do about it?

Downstream Value

Frequency 693000000 Hz Locked

Signal to Noise Ratio 33 dB

Power Level -2 dB

The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value

Channel ID 6

Frequency 28304000 Hz Ranged

Power Level 58 dBmV

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