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Xenon05

HELP!! Cox Internet Major Help Needed

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Just upgraded to Cox's 15Mbps service.  I am getting speeds that are unbelievably bad.  Here are my stats.  I am running at only 4.97 % of your hosts average (cox.net)  Can someone please help me??  Thanks 

1) Windows XP Service Pack 2, latest updates, and installed p2p fix for SP2

2) ISP is Cox with 15Mbps service

3) Cablenut and VanBuren installed, results from dslreports.com

http://www.testmy.net/results_d.php

4) Also did these tests:

From http://nitro.ucsc.edu/

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 2.04Mb/s

running 10s inbound test (server to client) . . . . . . 276.58kb/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_04

------  Web100 Detailed Analysis  ------

10 Mbps Ethernet link found.

Link set to Full Duplex mode

Information: throughput is limited by other network traffic.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 148.7 msec; the Packet size = 1430 Bytes; and

There were 12 packets retransmitted, 55 duplicate acks received, and 63 SACK blocks received

The connection was idle 0 seconds (0%) of the time

This connection is network limited 99.97% of the time.

Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: ON

Information: Network Middlebox is modifying MSS variable

Server IP addresses are preserved End-to-End

Client IP addresses are preserved End-to-End

From Ping Program:

The current date is: Wed 09/21/2005

The current time is: 15:21:48.79

Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=47ms TTL=49

Reply from 67.18.179.85: bytes=32 time=49ms TTL=49

Reply from 67.18.179.85: bytes=32 time=48ms TTL=49

Reply from 67.18.179.85: bytes=32 time=47ms TTL=48

Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 47ms, Maximum = 49ms, Average = 47ms

Ping Complete.

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  1    5 ms    5 ms    5 ms  10.2.80.1

  2    5 ms    5 ms    5 ms  68.9.8.97

  3    9 ms    36 ms    8 ms  provsysj02-atm000214.rd.ri.cox.net [68.9.11.189]

  4    11 ms    7 ms    7 ms  provdsrj01-ge0703.rd.ri.cox.net [68.9.14.9]

  5    7 ms    7 ms    7 ms  provbbrc02-pos0101.rd.ri.cox.net [68.1.0.48]

  6    16 ms    14 ms    15 ms  nyrkbbrj01-so010100.r2.ny.cox.net [68.1.1.113]

  7    16 ms    15 ms    19 ms  68.105.31.66

  8    16 ms    15 ms    15 ms  so-5-0-0.cr2.lga1.us.above.net [64.125.27.138]

  9    17 ms    17 ms    37 ms  so-1-0-0.mpr2.iad1.us.above.net [64.125.28.65]

10    22 ms    20 ms    19 ms  so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]

11    48 ms    48 ms    80 ms  so-2-2-0.cr2.dfw2.us.above.net [64.125.29.9]

12    49 ms    51 ms    49 ms  216.200.6.237.theplanet.com [216.200.6.237]

13    48 ms    48 ms    47 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

14    47 ms    47 ms    48 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

15    48 ms    48 ms    47 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

16    47 ms    49 ms    45 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

5) Checked my LAN properties for protocols

6)  Internet Explorer, checked under LAN settings

7) NOT Connected via USB

8)  Power cycled Modem

9) Ran SptBot and AdAware

10) Use windows firewall

11) All Latest Windows updates

12)  Ran CCleaner

I am at a total loss.  I am getting horrbile download speeds.  Any help at all would be much appreciated.  Thanks!!!!!!  -Rob

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I am getting good results now. I have tweaked with Cablenut and VanBurens settings.  I used the settings for cable 5000/768 I believe.  At least I think that was it.  I had actually posted my Help message in the Make it Faster section too because I was confused as to where the best place to post would be.  If you want to move this over that would be great.  Thanks swimmer.

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