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michtesmy

Starhub Singapore: Need help, happy to donate Testmy.net

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Hi,

We're with ISP Starhub in Singapore, cable down 2000, up 256, but with inconstant speeds. On weekdays speed ok, but in the evening and weekend speeds drop and we cannot even listen to streaming audio above 64Kbps without buffering. So we think it's the common cable problem of sharing and bandwidthmanagement but Starhub tested from their side and says they do a fine job. What to do? To be honest we're newbies. We tested wth 3 diff laptops, all new, all diff brands, all own WinXP config, always hooked up one at the time. Did evth. Van Buuren advised: install all updates, spyware removal, ad aware, with and without tcp optimizer Speedguide, Cablenut with preset and calculated j79zlr's settings incl. fasterpageloading, disableDNS, increasebuffer etc., doing all this we connected laptop directly to the modem as well as with wireless router and wireless NIC. In short: we did it all. Did 100+ tests through testmy.net and http://nitro.ucsc.edu/ results all the same, meaning no improvement. Presented all data to Starhub, they'll send a technician nxt week but we're sceptic abt. them. Are we lost or what? Please help us with some ideas, we'll happy to donate anyhow, keep up the good work. Thnx!

:::.. Download Stats ..:::

Connection is:: 515 Kbps about 0.5 Mbps (tested with 1013 kB)

Download Speed is:: 63 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Sat Dec 03 2005 01:22:42 GMT+0800 (Malay Peninsula Standard Time)

Bottom Line:: 9X faster than 56K 1MB download in 16.25 sec

Diagnosis: Looks Great : -100 % faster than the average for host (com.sg)

Validation Link:: https://testmy.net/stats/id-AQPZ4D3W8

:::.. Download Stats ..:::

Connection is:: 1605 Kbps about 1.6 Mbps (tested with 1013 kB)

Download Speed is:: 196 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Sat Dec 03 2005 09:32:34 GMT+0800 (Malay Peninsula Standard Time)

Bottom Line:: 29X faster than 56K 1MB download in 5.22 sec

Diagnosis: Awesome! 20% + : 88.82 % faster than the average for host (com.sg)

Validation Link:: https://testmy.net/stats/id-OXTGR6ZJ4

:::.. Download Stats ..:::

Connection is:: 381 Kbps about 0.4 Mbps (tested with 1013 kB)

Download Speed is:: 47 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Sat Dec 03 2005 15:18:46 GMT+0800 (Malay Peninsula Standard Time)

Bottom Line:: 7X faster than 56K 1MB download in 21.79 sec

Diagnosis: May need help : running at only 44.77 % of your hosts average (com.sg)

Validation Link:: https://testmy.net/stats/id-8P0D9TLV2

:::.. Download Stats ..:::

Connection is:: 253 Kbps about 0.3 Mbps (tested with 1013 kB)

Download Speed is:: 31 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Sat Dec 03 2005 16:33:14 GMT+0800 (Malay Peninsula Standard Time)

Bottom Line:: 5X faster than 56K 1MB download in 33.03 sec

Diagnosis: May need help : running at only 29.76 % of your hosts average (com.sg)

Validation Link:: https://testmy.net/stats/id-GJQWZBRLF

:::.. Download Stats ..:::

Connection is:: 1444 Kbps about 1.4 Mbps (tested with 1013 kB)

Download Speed is:: 176 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Sat Dec 03 2005 16:49:54 GMT+0800 (Malay Peninsula Standard Time)

Bottom Line:: 26X faster than 56K 1MB download in 5.82 sec

Diagnosis: Awesome! 20% + : 69.68 % faster than the average for host (com.sg)

Validation Link:: https://testmy.net/stats/id-Y7H5BEMLR

WEB100 Enabled Statistics:

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done

running 10s outbound test (client to server) . . . . . 263.76Kb/s

running 10s inbound test (server to client) . . . . . . 38.94kb/s

------  Client System Details  ------

OS data: Name = Windows XP, Architecture = x86, Version = 5.1

Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_06

------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Full Duplex mode

Information: throughput is limited by other network traffic.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 267.14 msec; the Packet size = 1460 Bytes; and

There were 12 packets retransmitted, 24 duplicate acks received, and 28 SACK blocks received

The connection stalled 2 times due to packet loss

The connection was idle 1.24 seconds (4.59%) of the time

This connection is network limited 99.99% of the time.

Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

Web100 reports TCP negotiated the optional Performance Settings to:

RFC 2018 Selective Acknowledgment: ON

RFC 896 Nagle Algorithm: ON

RFC 3168 Explicit Congestion Notification: OFF

RFC 1323 Time Stamping: OFF

RFC 1323 Window Scaling: ON

Packet size is preserved End-to-End

Server IP addresses are preserved End-to-End

Information: Network Address Translation (NAT) box is modifying the Client's IP address

Server says [202.156.99.115] but Client says [192.168.1.100]

WEB100 Kernel Variables:

Client: localhost/127.0.0.1

AckPktsIn: 52

AckPktsOut: 0

BytesRetrans: 17520

CongAvoid: 4

CongestionOverCount: 0

CongestionSignals: 9

CountRTT: 21

CurCwnd: 4380

CurMSS: 1460

CurRTO: 620

CurRwinRcvd: 256000

CurRwinSent: 16304

CurSsthresh: 2920

DSACKDups: 0

DataBytesIn: 0

DataBytesOut: 116800

DataPktsIn: 0

DataPktsOut: 80

DupAcksIn: 24

ECNEnabled: 0

FastRetran: 3

MaxCwnd: 20440

MaxMSS: 1460

MaxRTO: 820

MaxRTT: 420

MaxRwinRcvd: 256000

MaxRwinSent: 16304

MaxSsthresh: 10220

MinMSS: 1460

MinRTO: 610

MinRTT: 210

MinRwinRcvd: 64000

MinRwinSent: 16304

NagleEnabled: 1

OtherReductions: 0

PktsIn: 52

PktsOut: 80

PktsRetrans: 12

X_Rcvbuf: 103424

RcvWinScale: 7

SACKEnabled: 3

SACKsRcvd: 28

SendStall: 0

SlowStart: 17

SampleRTT: 370

SmoothedRTT: 280

X_Sndbuf: 103424

SndWinScale: 2

SndLimTimeRwin: 0

SndLimTimeCwnd: 27598564

SndLimTimeSender: 2624

SndLimTransRwin: 0

SndLimTransCwnd: 1

SndLimTransSender: 1

SndLimBytesRwin: 0

SndLimBytesCwnd: 116800

SndLimBytesSender: 0

SubsequentTimeouts: 4

SumRTT: 5610

Timeouts: 2

TimestampsEnabled: 0

WinScaleRcvd: 2

WinScaleSent: 7

DupAcksOut: 0

StartTimeUsec: 294002

Duration: 27602121

c2sData: 2

c2sAck: 2

s2cData: 9

s2cAck: 2

half_duplex: 0

link: 100

congestion: 1

bad_cable: 0

mismatch: 0

spd: 0.00

bw: 0.12

loss: 0.112500000

avgrtt: 267.14

waitsec: 1.24

timesec: 27.00

order: 0.4615

rwintime: 0.0000

sendtime: 0.0001

cwndtime: 0.9999

rwin: 1.9531

swin: 64.0000

cwin: 0.1559

rttsec: 0.267143

Sndbuf: 8388608

aspd: 0.18888

Checking for mismatch on uplink

(speed > 50 [0>50], (xmitspeed < 5) [0.26<5]

(rwintime > .9) [0>.9], (loss < .01) [0.11<.01]

Checking for excessive errors condition

(loss/sec > .15) [0.00>.15], (cwndtime > .6) [0.99>.6],

(loss < .01) [0.11<.01], (MaxSsthresh > 0) [10220>0]

Checking for 10 Mbps link

(speed < 9.5) [0<9.5], (speed > 3.0) [0>3.0]

(xmitspeed < 9.5) [0.26<9.5] (loss < .01) [0.11<.01], (mylink > 0) [3.0>0]

Checking for Wireless link

(sendtime = 0) [1.0E=0], (speed < 5) [0<5]

(Estimate > 50 [0.12>50], (Rwintime > 90) [0>.90]

(RwinTrans/CwndTrans = 1) [0/1=1], (mylink > 0) [3.0>0]

Checking for DSL/Cable Modem link

(speed < 2) [0<2], (SndLimTransSender = 0) [1=0]

(SendTime = 0) [1.0E-4=0], (mylink > 0) [3.0>0]

Checking for half-duplex condition

(rwintime > .95) [0>.95], (RwinTrans/sec > 30) [0>30],

(SenderTrans/sec > 30) [0.03>30], OR (mylink <= 10) [3.0<=10]

Checking for congestion

(cwndtime > .02) [0.99>.02], (mismatch = 0) [0=0]

(MaxSsthresh > 0) [10220>0]

estimate = 0.12 based on packet size = 11Kbits, RTT = 267.14msec, and loss = 0.1125

The theoretical network limit is 0.12 Mbps

The NDT server has a 8192.0 KByte buffer which limits the throughput to 239.57 Mbps

Your PC/Workstation has a 250.0 KByte buffer which limits the throughput to 7.31 Mbps

The network based flow control limits the throughput to 0.58 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'

Server Data reports link is '10 Gig', Server Acks report link is 'T1'     

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------  Web100 Detailed Analysis  ------

Cable modem/DSL/T1 link found.

Link set to Full Duplex mode

Information: throughput is limited by other network traffic.

Good network cable(s) found

Normal duplex operation found.

Web100 reports the Round trip time = 267.14 msec; the Packet size = 1460 Bytes; and

There were 12 packets retransmitted, 24 duplicate acks received, and 28 SACK blocks received

The connection stalled 2 times due to packet loss

The connection was idle 1.24 seconds (4.59%) of the time

This connection is network limited 99.99% of the time.

Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

estimate = 0.12 based on packet size = 11Kbits, RTT = 267.14msec, and loss = 0.1125

The theoretical network limit is 0.12 Mbps

The NDT server has a 8192.0 KByte buffer which limits the throughput to 239.57 Mbps

Your PC/Workstation has a 250.0 KByte buffer which limits the throughput to 7.31 Mbps

The network based flow control limits the throughput to 0.58 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'

Server Data reports link is '10 Gig', Server Acks report link is 'T1'     

hey michtesmy and welcome to the forum :)

your speed dosent improve beqause you have packetloss

try pathping command

start-run-cmd

pathping testmy.net

wait several minutes for it to complete

when done, rightclick choose all and hit enter

now paste all in a new post

VanBuren :)

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Thnx for helping  :D C:>pathping testmy.net

Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:

  0  AcerTM8100 [192.168.1.100]

  1  192.168.1.1

  2  10.15.128.1

  3  172.20.15.65

  4  172.26.15.1

  5  172.20.8.129

  6  203.116.5.97

  7  gi2-3-0-an-utl-int02.starhub.net.sg [203.118.3.234]

  8  sl-gw25-stk-8-2.sprintlink.net [144.228.47.69]

  9  sl-bb21-stk-8-1.sprintlink.net [144.232.4.225]

10  sl-bb24-sj-9-0.sprintlink.net [144.232.20.181]

11  sl-bb20-ana-6-0.sprintlink.net [144.232.20.100]

12  sl-bb23-ana-9-0.sprintlink.net [144.232.1.134]

13  sl-bb25-ana-14-0.sprintlink.net [144.232.1.166]

14  sl-bb24-fw-1-0.sprintlink.net [144.232.9.65]

15  sl-bb27-fw-14-0.sprintlink.net [144.232.11.74]

16  sl-st20-dal-13-0.sprintlink.net [144.232.20.83]

17  sl-theplanet-5-0.sprintlink.net [144.223.244.142]

18  vl32.dsr01.dllstx3.theplanet.com [70.85.127.61]

19  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

20  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]

21  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Computing statistics for 525 seconds...

            Source to Here  This Node/Link

Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address

  0                                          AcerTM8100 [192.168.1.100]

                                0/ 100 =  0%  |

  1  16ms    0/ 100 =  0%    0/ 100 =  0%  192.168.1.1

                                0/ 100 =  0%  |

  2  26ms    0/ 100 =  0%    0/ 100 =  0%  10.15.128.1

                                0/ 100 =  0%  |

  3  29ms    0/ 100 =  0%    0/ 100 =  0%  172.20.15.65

                                0/ 100 =  0%  |

  4  27ms    0/ 100 =  0%    0/ 100 =  0%  172.26.15.1

                                0/ 100 =  0%  |

  5  36ms    0/ 100 =  0%    0/ 100 =  0%  172.20.8.129

                                0/ 100 =  0%  |

  6  29ms    0/ 100 =  0%    0/ 100 =  0%  203.116.5.97

                                0/ 100 =  0%  |

  7  30ms    0/ 100 =  0%    0/ 100 =  0%  gi2-3-0-an-utl-int02.starhub.net.sg [203.118.3.234]

                                0/ 100 =  0%  |

  8  262ms    0/ 100 =  0%    0/ 100 =  0%  sl-gw25-stk-8-2.sprintlink.net [144.228.47.69]

                                0/ 100 =  0%  |

  9  248ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb21-stk-8-1.sprintlink.net [144.232.4.225]

                                0/ 100 =  0%  |

10  244ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb24-sj-9-0.sprintlink.net [144.232.20.181]

                                0/ 100 =  0%  |

11  261ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb20-ana-6-0.sprintlink.net [144.232.20.100]

                                0/ 100 =  0%  |

12  264ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb23-ana-9-0.sprintlink.net [144.232.1.134]

                                0/ 100 =  0%  |

13  263ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb25-ana-14-0.sprintlink.net [144.232.1.166]

                                0/ 100 =  0%  |

14  271ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb24-fw-1-0.sprintlink.net [144.232.9.65]

                                0/ 100 =  0%  |

15  274ms    0/ 100 =  0%    0/ 100 =  0%  sl-bb27-fw-14-0.sprintlink.net [144.232.11.74]

                                0/ 100 =  0%  |

16  274ms    0/ 100 =  0%    0/ 100 =  0%  sl-st20-dal-13-0.sprintlink.net [144.232.20.83]

                                0/ 100 =  0%  |

17  ---    100/ 100 =100%  100/ 100 =100%  sl-theplanet-5-0.sprintlink.net [144.223.244.142]

                                0/ 100 =  0%  |

18  ---    100/ 100 =100%  100/ 100 =100%  vl32.dsr01.dllstx3.theplanet.com [70.85.127.61]

                                0/ 100 =  0%  |

19  ---    100/ 100 =100%  100/ 100 =100%  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

                                0/ 100 =  0%  |

20  301ms    0/ 100 =  0%    0/ 100 =  0%  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]

                                0/ 100 =  0%  |

21  300ms    0/ 100 =  0%    0/ 100 =  0%  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

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Van Buren,

Did the pathping, as in prev mess, but also found out that there's no pack loss when directly connected to the modem. So I tried WinMTR v. 0.8 too using a 0,5 sec interval and 64b pingsize. The results show a loss of 19% when conn to router and/or wireless card and no loss when conn to modem. Did tests several times with several laptops, all the same. Also noticed the average and worst pings getting back from Starhub server and back to my laptop.

Guess I've two problems now  :?

Directly connected to modem:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                  |

|                      Host                      -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                  10.15.128.1 -    0 |  181 |  181 |    0 |  16 |  63 |  16 |

|                                  172.20.15.65 -  0 |  181 |  181 |    0 |  17 |  47 |  16 |

|                                    172.26.15.1 -    0 |  181 |  181 |    0 |  21 |  110 |  31 |

|                                  172.20.8.129 -    0 |  181 |  181 |    0 |  20 |  187 |  16 |

|                                  203.116.5.97 -    0 |  181 |  181 |    0 |  23 |  203 |  16 |

|    gi1-3-0-an-utl-int02.starhub.net.sg -    0 |  181 |  181 |    0 |  29 |  219 |  16 |

|          sl-gw25-stk-8-2.sprintlink.net -      1 |  181 |  180 |  203 |  224 |  266 |  235 |

|          sl-bb20-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  237 |  422 |  250 |

|          sl-bb20-sj-9-0.sprintlink.net -        0 |  181 |  181 |  203 |  234 |  406 |  235 |

|          sl-bb25-sj-13-0.sprintlink.net -      0 |  181 |  181 |  203 |  253 |  484 |  313 |

|          sl-bb23-ana-6-0.sprintlink.net -      1 |  181 |  180 |  219 |  270 |  531 |  485 |

|        sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  219 |  267 |  484 |  266 |

|          sl-bb24-fw-1-0.sprintlink.net -      2 |  181 |  179 |  265 |  321 |  766 |  500 |

|          sl-bb27-fw-14-0.sprintlink.net -      1 |  181 |  180 |  265 |  306 |  532 |  297 |

|        sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  250 |  298 |  688 |  438 |

|        sl-theplanet-5-0.sprintlink.net -      2 |  181 |  179 |  250 |  283 |  656 |  297 |

|        vl31.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  311 |  750 |  281 |

|        vl42.dsr02.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  291 |  578 |  297 |

|    gi1-0-2.car17.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  287 |  547 |  282 |

|      85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  286 |  516 |  266 |

|________________________________________________|______|______|______|______|______|______|

Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                  |

|                      Host                      -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            192.168.1.1 -          19 |  181 |  148 |    0 |    5 |  32 |    0 |

|                            10.15.128.1 -            0 |  181 |  181 |    0 |  18 |  47 |  15 |

|                            172.20.15.65 -          0 |  181 |  181 |    0 |  18 |  47 |  31 |

|                            172.26.15.1 -            0 |  181 |  181 |    0 |  20 |  172 |  32 |

|                            172.20.8.129 -          0 |  181 |  181 |    0 |  22 |  203 |  15 |

|                            203.116.5.97 -          0 |  181 |  181 |    0 |  28 |  187 |  47 |

|    gi2-3-0-an-utl-int02.starhub.net.sg -    1 |  181 |  180 |    0 |  28 |  172 |  31 |

|          sl-gw25-stk-8-2.sprintlink.net -      0 |  181 |  181 |  203 |  225 |  328 |  219 |

|          sl-bb21-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  235 |  390 |  235 |

|          sl-bb24-sj-9-0.sprintlink.net -      0 |  181 |  181 |  203 |  233 |  391 |  234 |

|          sl-bb20-ana-6-0.sprintlink.net -    0 |  181 |  181 |  219 |  260 |  469 |  250 |

|          sl-bb23-ana-9-0.sprintlink.net -    0 |  181 |  181 |  219 |  272 |  532 |  250 |

|        sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  234 |  273 |  468 |  250 |

|          sl-bb24-fw-1-0.sprintlink.net -      1 |  181 |  180 |  250 |  296 |  469 |  281 |

|          sl-bb27-fw-14-0.sprintlink.net -    1 |  181 |  180 |  265 |  307 |  516 |  297 |

|        sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  265 |  305 |  515 |  343 |

|        sl-theplanet-5-0.sprintlink.net -      1 |  181 |  180 |  265 |  282 |  343 |  282 |

|        vl32.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  313 | 1172 |  297 |

|        vl41.dsr01.dllstx4.theplanet.com -  1 |  181 |  180 |  265 |  292 |  469 |  297 |

|    gi1-0-1.car17.dllstx4.theplanet.com - 2 |  181 |  179 |  265 |  288 |  531 |  297 |

|    85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  287 |  500 |  297 |

|________________________________________________|______|______|______|______|______|______|

  WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

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Van Buren,

Did the pathping, as in prev mess, but also found out that there's no pack loss when directly connected to the modem. So I tried WinMTR v. 0.8 too using a 0,5 sec interval and 64b pingsize. The results show a loss of 19% when conn to router and/or wireless card and no loss when conn to modem. Did tests several times with several laptops, all the same. Also noticed the average and worst pings getting back from Starhub server and back to my laptop.

Guess I've two problems now  :?

Directly connected to modem:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                  |

|                      Host                      -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                  10.15.128.1 -    0 |  181 |  181 |    0 |  16 |  63 |  16 |

|                                  172.20.15.65 -  0 |  181 |  181 |    0 |  17 |  47 |  16 |

|                                    172.26.15.1 -    0 |  181 |  181 |    0 |  21 |  110 |  31 |

|                                  172.20.8.129 -    0 |  181 |  181 |    0 |  20 |  187 |  16 |

|                                  203.116.5.97 -    0 |  181 |  181 |    0 |  23 |  203 |  16 |

|    gi1-3-0-an-utl-int02.starhub.net.sg -    0 |  181 |  181 |    0 |  29 |  219 |  16 |

|          sl-gw25-stk-8-2.sprintlink.net -      1 |  181 |  180 |  203 |  224 |  266 |  235 |

|          sl-bb20-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  237 |  422 |  250 |

|          sl-bb20-sj-9-0.sprintlink.net -        0 |  181 |  181 |  203 |  234 |  406 |  235 |

|          sl-bb25-sj-13-0.sprintlink.net -      0 |  181 |  181 |  203 |  253 |  484 |  313 |

|          sl-bb23-ana-6-0.sprintlink.net -      1 |  181 |  180 |  219 |  270 |  531 |  485 |

|        sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  219 |  267 |  484 |  266 |

|          sl-bb24-fw-1-0.sprintlink.net -      2 |  181 |  179 |  265 |  321 |  766 |  500 |

|          sl-bb27-fw-14-0.sprintlink.net -      1 |  181 |  180 |  265 |  306 |  532 |  297 |

|        sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  250 |  298 |  688 |  438 |

|        sl-theplanet-5-0.sprintlink.net -      2 |  181 |  179 |  250 |  283 |  656 |  297 |

|        vl31.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  311 |  750 |  281 |

|        vl42.dsr02.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  291 |  578 |  297 |

|    gi1-0-2.car17.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  287 |  547 |  282 |

|      85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  286 |  516 |  266 |

|________________________________________________|______|______|______|______|______|______|

Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                  |

|                      Host                      -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            192.168.1.1 -          19 |  181 |  148 |    0 |    5 |  32 |    0 |

|                            10.15.128.1 -            0 |  181 |  181 |    0 |  18 |  47 |  15 |

|                            172.20.15.65 -          0 |  181 |  181 |    0 |  18 |  47 |  31 |

|                            172.26.15.1 -            0 |  181 |  181 |    0 |  20 |  172 |  32 |

|                            172.20.8.129 -          0 |  181 |  181 |    0 |  22 |  203 |  15 |

|                            203.116.5.97 -          0 |  181 |  181 |    0 |  28 |  187 |  47 |

|    gi2-3-0-an-utl-int02.starhub.net.sg -    1 |  181 |  180 |    0 |  28 |  172 |  31 |

|          sl-gw25-stk-8-2.sprintlink.net -      0 |  181 |  181 |  203 |  225 |  328 |  219 |

|          sl-bb21-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  235 |  390 |  235 |

|          sl-bb24-sj-9-0.sprintlink.net -      0 |  181 |  181 |  203 |  233 |  391 |  234 |

|          sl-bb20-ana-6-0.sprintlink.net -    0 |  181 |  181 |  219 |  260 |  469 |  250 |

|          sl-bb23-ana-9-0.sprintlink.net -    0 |  181 |  181 |  219 |  272 |  532 |  250 |

|        sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  234 |  273 |  468 |  250 |

|          sl-bb24-fw-1-0.sprintlink.net -      1 |  181 |  180 |  250 |  296 |  469 |  281 |

|          sl-bb27-fw-14-0.sprintlink.net -    1 |  181 |  180 |  265 |  307 |  516 |  297 |

|        sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  265 |  305 |  515 |  343 |

|        sl-theplanet-5-0.sprintlink.net -      1 |  181 |  180 |  265 |  282 |  343 |  282 |

|        vl32.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  313 | 1172 |  297 |

|        vl41.dsr01.dllstx4.theplanet.com -  1 |  181 |  180 |  265 |  292 |  469 |  297 |

|    gi1-0-1.car17.dllstx4.theplanet.com - 2 |  181 |  179 |  265 |  288 |  531 |  297 |

|    85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  287 |  500 |  297 |

|________________________________________________|______|______|______|______|______|______|

  WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

test this diffrent times a day, packetloss oversea latency really slow down alot

also try the linequality test at http://www.dslreports.com/tools

"Line Packet Loss Testing

Packet loss tests on your line, including identification of any problem routers en-route to you.. (see also bad router list)."

VanBuren :)

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Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                  |

|                      Host                      -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                            192.168.1.1 -          19 |  181 |  148 |    0 |    5 |  32 |    0 |

|                            10.15.128.1 -            0 |  181 |  181 |    0 |  18 |  47 |  15 |

how are u connecting to your router

if you have a cat5 cable it shouldn't be this much of a lost on the 1st hop

is this wireless or cable or how are u connecting to ur router?

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Hi Just-,

Thnx for helping.

Connected wired or wireless, no difference, also used 3 laptops, always one at the time. Router is WRT54G, v 2.2(although Sysinfo says Hardware version 2, dunno if that means someth)

Vendor:LINKSYS

ModelName:WRT54G

Firmware Version:v4.20.7 , Aug 18 2005

#:004

Boot Version:v3.4.2

CodePattern:W54G

Country:US

RF Status:enabled

RF Firmware Version:v4.20.7

RF Domain:US (channel 1~11)

RF Channel:9

RF SSID:LangstonVille#902

-----Dynamic Information

RF Mac Address:00:13:10:0D:84:E8

LAN Mac Address:00:13:10:0D:84:E6

WAN Mac Address:00:13:10:0D:84:E7

Hardware Version:2.0

Device Serial No.:

Weird thing is that loss only occurs when pinging 64 bytes with an interval equal or below 0.6 seconds. Above 0.6 seconds, e.g. 0.8 or greater, there's no measurable loss, testing with WinMTR. Another thing is that pings r all indicated Average or Worst instead of Best.

|                                      WinMTR statistics using 0.8 interval                                |

|                      Host                            -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                          192.168.1.1 -    0 |  102 |  102 |    0 |    0 |  46 |    0 |

|                                          10.15.128.1 -    0 |  102 |  102 |    0 |  12 |  78 |    0 |

|                                        172.20.15.65 -    0 |  102 |  102 |    0 |  10 |  63 |    0 |

|                                          172.26.15.1 -    0 |  101 |  101 |    0 |  16 |  187 |  15 |

|                                          172.20.8.81 -    0 |  101 |  101 |    0 |  20 |  219 |  15 |

|                                          172.20.8.246 -    0 |  101 |  101 |    0 |  15 |  172 |  16 |

|                                          203.116.7.13 -    0 |  101 |  101 |    0 |  14 |  156 |  16 |

|vlan911-an-cat6k-ts-2-rsm1.starhub.net.sg -    0 |  101 |  101 |    0 |  19 |  172 |  16 |

|          vlan917-cat6k-ts2-r2.starhub.net.sg -    0 |  101 |  101 |    0 |  20 |  188 |    0 |

|                    ge3-1-gsrts2.starhub.net.sg -    0 |  101 |  101 |    0 |  14 |  94 |  16 |

|                    pos1-0-gsrtl2.starhub.net.sg -    0 |  101 |  101 |    0 |  13 |  62 |  16 |

|                                          203.118.2.19 -    0 |  101 |  101 |    0 |  12 |  78 |    0 |

|                                    203.116.254.109 -    0 |  101 |  101 |    0 |  14 |  110 |    0 |

|------------------------------------------------------------------------------------------|

|                                      Using 0.6 secs interval

|                      Host                            -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                          192.168.1.1 -  20 |  102 |  82 |    0 |    0 |  16 |    0 |

|                                          10.15.128.1 -    0 |  102 |  102 |    0 |  14 |  141 |  16 |

|                                        172.20.15.65 -    0 |  102 |  102 |    0 |  15 |  140 |  15 |

|                                          172.26.15.1 -    0 |  102 |  102 |    0 |  20 |  172 |  15 |

|                                          172.20.8.81 -    0 |  102 |  102 |    0 |  21 |  187 |    0 |

|                                          172.20.8.246 -    0 |  102 |  102 |    0 |  16 |  156 |    0 |

|                                          203.116.7.13 -    1 |  102 |  101 |    0 |  13 |  109 |    0 |

|vlan911-an-cat6k-ts-2-rsm1.starhub.net.sg -    0 |  102 |  102 |    0 |  18 |  250 |  15 |

|          vlan917-cat6k-ts2-r2.starhub.net.sg -    0 |  102 |  102 |    0 |  18 |  219 |  16 |

|                    ge3-0-gsrts1.starhub.net.sg -    0 |  101 |  101 |    0 |  15 |  62 |  16 |

|                    pos1-0-gsrtl1.starhub.net.sg -    0 |  101 |  101 |    0 |  13 |  47 |    0 |

|                    ge3-14-dstl01.starhub.net.sg -    0 |  101 |  101 |    0 |  14 |  63 |  16 |

|                                    203.116.254.109 -    0 |  101 |  101 |    0 |  12 |  31 |  15 |

|________________________________________________|______|______|______|______|______|______|

  WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

After stating these facts to Linksys they offered a new router, also the ISP technician is coming over tomorrow, let u know the results.

Mich   

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what kinda setup you have? could it be bad wires somewhere or maybe the wires are ran by something eletronic that causes interference that might also affect wireless.  i had a problem like that with my dsl once that gave me really bad packet loss and it was because my dsl modem was near my stereo amp.  there can be so many things that can cause it but its worth a shot if its near anything like that.

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