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Ridiculously Slow Comcast Internet - Help


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Alright, well I've been having trouble with the internet recently. (As you can tell from the speed test...) Basically I'm even having trouble navigating through the forums and running the speed tests. I wasn't able to get the Upload one to work, but the download is below.

I've run Ad-Aware and Spybot and they haven't found anything. Norton Antivirus hasn't found anything either.

Download: (note: this is actually a different computer than the one I am posting from, but both computers are suffering the same fate)

Validation: https://testmy.net/stats/id-WY3VGNZQ6

5 kb/s Download

38kbps Connection

.82% of host average (Comcast)

1x faster than 56k; 1 MB = 204.8s

I'm not sure what the problem could be. I suppose Comcast may have messed something up?

Any ideas?  :(

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I'm on Comcast in South Florida. After Hurricane Wilma came through we had power surging and line issues. They replaced the drop and I was able to connect. However, the best my 8Mbps connection was getting was 2.3Mbps on the download. After going through the standard crap of speaking with a member of tech support who knew less than me, I got my service call.

The tech did the tech thing. Eventually, he finally replaced the modem. (My tweaks were in place before the modem swap.) With the new modem I'm "Pedal to the metal"! :headbang:

:::.. Download Stats ..:::

Connection is:: 8281 Kbps about 8.3 Mbps (tested with 12160 kB)

Download Speed is:: 1011 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Thu Dec 08 2005 04:14:54 GMT-0500 (EST)

Bottom Line:: 148X faster than 56K 1MB download in 1.01 sec

Diagnosis: Awesome! 20% + : 77.48 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/stats/id-IKF26Z0PT

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