skytalker

Frodoboy: How did you get them to switch your satellite?  What reason?

I am a new tripod system user on SM5, using the 1070 downlink.

I am on the west coast of Oregon and reading a signal strength of 71 as I type this.

You can attempt to adjust the dish alignment yourself but be aware that VERY TINY movement, especially in azimuth, can make a BIG difference. If you don't know what you are doing you can easily lose the signal completely.  One fairly safe thing to try is simply pushing on one side of the dish (lightly, but hard enough to flex it) without loosening the clamps while someone watches the signal strength.  If it improves then you need an adjustment.  Again you are taking a risk doing this because if the mount is loose and the dish actually moves you may be SOL.