sharonkt

I spent several hours on the phone with tech support last night. They have taken the case to Lvl 4 and will call me back with results in 48 hours.

I ran the speed test from the Hughes Customer Help page this at 4:00am this morning before work got speeds of 900+/40+.  I did not have time to run the testmynet speed test, but will tomorrow and post the result. I will let you know what tech support came up with also.

Sharonkt

:::.. Download Stats ..:::

Download Connection is:: 132 Kbps about 0.1 Mbps (tested with 386 kB)

Download Speed is:: 16 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/11/06 - 4:50pm

Bottom Line:: 2X faster than 56K 1MB Download in 64 sec

Tested from a 386 kB file and took 24.033 seconds to complete

Download Diagnosis:: May need help : running at only 12.41 % of your hosts average (direcpc.com)

D-Validation Link:: https://testmy.net/stats/id-45KH73RZI

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

:::.. Upload Stats ..:::

Upload Connection is:: 137 Kbps about 0.1 Mbps (tested with 386 kB)

Upload Speed is:: 17 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/11/06 - 4:53pm

Bottom Line:: 2X faster than 56K 1MB Upload in 60.24 sec

Tested from a 386 kB file and took 23.159 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 29.25 % faster than the average for host (direcpc.com)

U-Validation Link:: https://testmy.net/stats/id-V1E98NDJA

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

These are my results today and here is the system info

Satellite

Transmit Path: Satellite

Outroute: Primary

Longitude: 89 West

Receive Frequency: 1350 MHz

Receive Symbol Rate: 30 Msps

Receive Polarization: Horizontal

Transmit Polarization: Horizontal

22KHz Tone: Off

Router Address: 67.142.137.150

Thanks,

Sharonkt

Tommie - I am downloading AVG as I type.

The dish has been up for about a year. There has been a gradual reduction in speed, but I did not know enough to track the numbers, so I have no frame of reference over the year. I just got a new computer and was disappointed that the additional ram did not produce additional speed on my internet connection.

I do not know how to find what Sat and transponder I am on. I looked on my control center page and did not find it there. Please tell me how to find this info and I will post with a speed test without the router connected.

I am going to contact Hughes and see if I can get a tech out here for a check-up.

Thanks All. Your help is GREATLY appreciated.

Sharonkt

Download Connection is:: 110 Kbps about 0.11 Mbps (tested with 386 kB)

Download Speed is:: 13 kB/s

Upload Connection is:: 55 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 7 kB/s

I cleaned up the system and ran Optimizer. I also changed the cable to another network port. This is a new computer and at this point I have nor installed Zone Alarm or any other security programs. My signal strength is 67. I am not FAP'ed at this time. I hit that level yesterday when I was updating software, but that is the first time I have ever ran over limit. I have not disconnected the system from the router, but will do to verify any changes.

Thanks everyone for the warm welcome and advice.

Sharonkt

Tested From:: https://testmy.net (Server 1)

Test Time:: 2006/11/05 - 1:06pm

D-Validation Link:: https://testmy.net/stats/id-9R7XZQHMA

U-Validation Link:: https://testmy.net/stats/id-KV64G5CHZ

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

This is the first post for me.

One question - Where do I find the info to educate myself and work towards getting the speeds this forum group is achieving? I have a DW7000 with a Linksys G router also.

Sharonkt

:::.. testmy.net test results ..:::

Download Connection is:: 81 Kbps about 0.08 Mbps (tested with 97 kB)

Download Speed is:: 10 kB/s

Upload Connection is:: 54 Kbps about 0.1 Mbps (tested with 97 kB)

Upload Speed is:: 7 kB/s

Tested From:: https://testmy.net (Server 1)

Test Time:: 2006/11/05 - 7:40am

D-Validation Link:: https://testmy.net/stats/id-P72O1JKAT

U-Validation Link:: https://testmy.net/stats/id-U9SWDBA17

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727) [!]