kngkvsquen

I have the DW6000. We've checked the http settings along with everything else we could find. I'm hopeful that the speed will increase when I get a new transmitter installed. My speed at download right before it all blew up yesterday was 14 kb/s. My upload was a 2. I've had cable and dsl before at other homes. It's just not availble out here in the country yet. But as soon as it comes, I'm going to take a sledge hammer to my satelite. I have even questioned the location of the dish several times, but they don't seem to think it is a problem. My house sits on a slope, the dish is at the back of the slope on a retainer wall. It sits about even with the first level of my house. My computer is located on the third floor. The retainer wall is also about 20 feet before you get to a very thick forest and swamp. However, the side yard, which I would have thought they would have put it in is even with the middle floor and completely open to about 50 acres of soybean fields. They didn't even point it towards the fields, they have it pointing towards trees.

I'm glad to know I'm not the only one that wishes to trash this dish! Yesterday was horrible - by the way, I'm on dial-up right now. I could not even email the company to tell them how slow my system was because it kept timing out, 14 tries later the email went. Their response was the same as always, clear the cashe, temps etc. I mean, do they think I'm totally stupid? I finally gave up and called again. After 5 1/2 hours on the phone I got to the advanced level of support, guess what? They are all American, not only that, they could understand southern. We did find a level of higher browsing, alas, it was not to be. The transmitter on the satelite blew. I'm having to use dial-up until they send out the new one and someone to install it. I hate to say this, but I'm actually surfing at a higher speed than I was with the satelite. The cable company has said they will run cable in our area in about a year. I'm crossing my fingers that it gets here, or DSL would be ok. Both DSL and cable stop about a 1/2 mile from my house. It's like someone is mocking me and doing the nananana dance just up the street!

So is there any way to help this situation? Everytime I call Direcway I get someone who can't speak English very well, and they don't understand my very southern accent - it's a real communication barrier when you have the two trying to talk to each other! Or am I just stuck until DSL or Cable make it out to the country.

Tracing route to testmy.net [67.19.36.6] over a maximum of 30 hops: 1 3 ms 1 ms 1 ms 192.168.2.1 2 * * * Request timed out. 3 983 ms 723 ms 719 ms dpc6682027131.direcpc.com [66.82.27.131] 4 1169 ms 710 ms 675 ms dpc6682016141.direcpc.com [66.82.16.141] 5 1082 ms 719 ms 762 ms dpc6682016086.direcpc.com [66.82.16.86] 6 1181 ms 735 ms 715 ms dpc6682016077.direcpc.com [66.82.16.77] 7 1149 ms 730 ms 711 ms so-5-1.hsa1.Washington1.Level3.net [63.215.128.1 29] 8 1157 ms 718 ms 731 ms ae-2-56.bbr2.Washington1.Level3.net [4.68.121.16 1] 9 1175 ms 719 ms 735 ms so-0-0-0.bbr2.Dallas1.Level3.net [64.159.0.137] 10 1208 ms 735 ms 719 ms ge-1-1-53.car3.Dallas1.Level3.net [4.68.122.70] 11 1189 ms 719 ms 735 ms 4.78.220.10 12 1185 ms 718 ms 703 ms dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85. 127.29] 13 1143 ms 708 ms 706 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85. 127.67] 14 2003 ms 754 ms 715 ms dsr2-1-v1.dllstx4.theplanet.com [12.96.160.7] 15 1868 ms 711 ms 719 ms gig1-0-1.tp-car9-2.dllstx4.theplanet.com [67.18. 116.70] 16 1159 ms 739 ms 1403 ms 6.67-19-36.reverse.theplanet.com [67.19.36.6] Trace complete.

:::.. Download Stats ..::: Connection is:: 128 Kbps about 0.1 Mbps (tested with 97 KB) Download Speed is:: 16 KB/s Tested From:: http://www.testmy.net/ Test Time:: Sun Feb 6 14:09:09 EST 2005 Bottom Line:: 2X faster than 56K 1MB download in 64 sec Validation Link:: https://testmy.net/id-4UFY819C5 :::.. Upload Stats ..::: Connection is:: 19 Kbps about 0 Mbps (tested with 97 KB) Upload Speed is:: 2 KB/s Tested From:: http://www.testmy.net/ Test Time:: Sun Feb 6 14:06:56 EST 2005 Bottom Line:: 0X faster than 56K 1MB upload in 512 sec Validation Link:: https://testmy.net/id-7KXBLH4SI

We can't get DSL or Cable where we moved, satelite was our only other option. It was suppose to be faster than dial-up, now I have a 11 more months of contract.