Initially when I lost my service yesterday, tech support in Tampa didn't know of the outage and scheduled a service call for my home. I had only one light blinking on my modem and from past experience knew that there was probably more than my home involved. Last night on the news, there was an article about the cable being out in the entire area and all the restaurants were having to hand process billing on valentines day (I never realized that businesses depended on cable modem).
Comcast offers 2 services here 6 and 8mb service and according to comcast, mine is 6. For an additional $10/mo I can upgrade. I'm paying $92.00/mo for cable modem and basic television service. Is the upgrade worth the extra $$$? It seems that I'm paying a lot for the service.