Thank you for your reply.
I know the test, when I did in very late at night, around 1am or 2am EST, was okay. I didn't have router connected with this Westell 327W dsl modem.
But, it is very strange that when I did the test at 7 to 11pm EST, the result can only up to 3XX Kbits/s.
Like the very begining of this post, the trace routing take about 8x ms for going to yahoo.com at 4:56pm PST (8pm EST). It is very strange. Verizon tech support people said the line test is okay, but how come I get those slow number? Is it because many users are online during that time period? Should it be the case or not for DSL, many DSL user around will cause delay? Please educate me.
Thank you so much.
Tingen