hi, i've been having a problem for over 3 months already and the damn customer service dont even know what they are doing!
my problem is: i lose connection very often, but my speedsteam 4100 has all its lights on green.
the only way for me to fix this problem is to shut off the computer and press off then on to the modem and then restart the computer.
ITS GETTING SO ANNOYING THAT IM JUST SITTING HERE FOR 10 HOURS STRAIGHT LOOKING FOR A WAY TO FIX IT!
customer service is no help, i called them 4 times already and they all say different things, i had a sbc guy come over and check the cables and he said it was all fine.. blah lbah blha
AND HELP?!