brianellermets

On 2/10/2017 at 4:00 PM, brianellermets said:

Sorry for the late reply. My internet speed is fixed, but I still can't run a linear download speed test. Its not that important to me to continue troubleshooting anymore, but I will tell you how my internet was fixed.

I waited until one of those times when I had almost no upload speed and when the download speed was around 1mbps, then called DISH again. This time they said they notices a problem on their end and would send out a tech. (after I agreed to pay $10 a month service plan bs)

Anyway the tech comes over and checks the satellite signal(which I already knew was ok because I can get into the modem and check that) and a few other things from his phone. Then he said the first thing he is going to do is install a new modem. He would not admit this one was bad, but just said DISH is having them replace all the HT1000 modems with HT1100 modems on EVERY service call they go on. After he did this, it worked great. I have been getting 10-15 mbps download speed and 1-2 mbps upload speed for the last 2 weeks.

So apparently DISH is waiting until they can prove you have a problem, then sending a tech out to replace your modem. Took me several calls and a few weeks of bad internet to finally get it fixed. Anyway I'm happy now life is good, I can upload videos to my Youtube channel now. (EFactor Outdoors)

Thank you everyone for your help.

problem solved. I waited to call dish network until my speeds were showing very low, and the lady finally said she saw a problem on their end. The technician came out and the first thing he did was replace the HT1000 modem with a HT1100 modem. He said Dish is telling them to do that on every service call they get. After that, the download speed is 15mbps and the upload is 1.5mbps and that is through my router.

update: running a multi thread download test works. just not linear. linear was working the other day. odd. going to test on my bprthers labtop tommorrow.

I've been having issues with my dish network internet. (surprise hehe)

Here is what happens:

First off I have my PC plugged directly into my modem, bypassing my router. Everytime I power off and on my modem, the download and upload speeds change. Right now, after cycle powering the modem about 5 times, I have (google speed test - 8.7 MBPS down / .09 MBPS up)  (speak easy 10.81 mbps up /.19mbps up). I am paying for 5-15 down and around 1 up. My provider requires some test results from testmy.net, but when i try the download test here it does not work most days, so they suspect the problem is with my PC.

I was wondering if anyone has had similair problems with the download test not loading. It goes to the screen and starts to download the file, but its goes straight to 100%, then tries to load the results page and just sits there for ever(5+ min)  trying to load. The upload page will usually not work due to my upload speeds being so slow. The other day affter cycle power my modem a few times good told me i was at 15 down and 1.5 up. I then was able to run all tests from testmy.net with no problems. The speeds then from testmy showed as 8-9 mbps down and 1.5 up.

Today ive cycle powered it many times with no fast speeds. the results above are the best i've got, but i'm confused why the testmy download test won't work.

I suspect my modem is going bad. It's a HT1000.

https://testmy.net/compID/61855578781

I've been having issues with my dish network internet. (surprise hehe)

Here is what happens:

First off I have my PC plugged directly into my modem, bypassing my router. Everytime I power off and on my modem, the download and upload speeds change. Right now, after cycle powering the modem about 5 times, I have (google speed test - 8.7 MBPS down / .09 MBPS up)  (speak easy 10.81 mbps up /.19mbps up). I am paying for 5-15 down and around 1 up. My provider requires some test results from testmy.net, but when i try the download test here it does not work most days, so they suspect the problem is with my PC.

I was wondering if anyone has had similair problems with the download test not loading. It goes to the screen and starts to download the file, but its goes straight to 100%, then tries to load the results page and just sits there for ever(5+ min)  trying to load. The upload page will usually not work due to my upload speeds being so slow. The other day affter cycle power my modem a few times good told me i was at 15 down and 1.5 up. I then was able to run all tests from testmy.net with no problems. The speeds then from testmy showed as 8-9 mbps down and 1.5 up.

Today ive cycle powered it many times with no fast speeds. the results above are the best i've got, but i'm confused why the testmy download test won't work.

I suspect my modem is going bad. It's a HT1000.