Gene Hacker

Previously had HughesNet and response times were terrible. They suggested to upgrade to Gen5. Instead I signed up with Mediacom and the response time were OK, not fantastic. Mediacom was constantly going down in my area and with their increases in price, it was about the same as Gen5. I canceled Mediacom last Thursday and had HughesNet Gen5 installed again. My response times are absolutely terrible. Download is fair (not great) but the upload speed I get is usually arount 1 to 1.2Mbs. Most of the time it is in Kilobytes. Is there anything I should know or install to get my upload speeds abount the 30MBS times or better ???