Mmmmm... just spent 45 minutes on the phone with HughesNet to help troubleshoot my slow speeds. While I have not necessarily had bad support experience (yet), I'm definitely second guessing this service. I can work around 450-600ms latency of the satellite, but .45kbps downloads is back to the stone age of networking. 9600 baud modem anyone?
I am 14 days into my service, and this is the first all day rain that we have had and WOW... service degraded from 20MB down to .45kbps downloads. I could barely surf the web at these speeds. I was told of service degradation during "bad weather, but come on... a slow steady rain causes sub MB speeds? I certainly would not be able to work from my home office at these speeds.
Hello all Hughes Net users
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Mmmmm... just spent 45 minutes on the phone with HughesNet to help troubleshoot my slow speeds. While I have not necessarily had bad support experience (yet), I'm definitely second guessing this service. I can work around 450-600ms latency of the satellite, but .45kbps downloads is back to the stone age of networking. 9600 baud modem anyone?
I am 14 days into my service, and this is the first all day rain that we have had and WOW... service degraded from 20MB down to .45kbps downloads. I could barely surf the web at these speeds. I was told of service degradation during "bad weather, but come on... a slow steady rain causes sub MB speeds? I certainly would not be able to work from my home office at these speeds.