Thanks for the referral to ways to increase performance. I am doing most, but there are a few suggestions I will put into place, plus I like the recommended schedule. Cleaning cookies have always been a problem as I would just search and delete. This is much cleaner.
I have an old call into tech support for a service tomorrow, but thinking to cancel it as I doubt he can improve over what we have done. Repointing the dish has moved me from 39 to 60-69. Still need to check the slow downs (heavy user time?) to see where what happens. On September 16 my 30 days are up, so need to make a decision. I really want this to work, not to mention the loss of several hundred dollars.
Thanks again.