edddy30

Thanks for your help. I knew that download speed was not rightt but i wasn't sure. If it wasn't for you, i would still be wondering about what was causing the slow down. Thanks dlewis23

The tech said that there was a problem with the line. But he was very helpful unlike the rep over the phone.

Back to speed. I used the self support tool http://help.sbcglobal.net/article.php?item=3910 Through this tool i was able to talk to a technician, and he fixed my problem. I hope this helps other people that are having the same problem. :::.. Download Stats ..::: Download Connection is:: 2494 Kbps about 2.49 Mbps (tested with 2992 kB) Download Speed is:: 304 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2006/09/10 - 8:39am Bottom Line:: 43X faster than 56K 1MB Download in 3.37 sec Tested from a 2992 kB file and took 9.828 seconds to complete Download Diagnosis:: Looks Great : 11.59 % faster than the average for host (pacbell.net) D-Validation Link:: https://testmy.net/stats/id-WL9V4IH5Q User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]

I was getting 2.6 Mbps before, but my modem brokedown. Read my previous posts.

They argue that they are giving me the advertised speed which ranges from 1.5~3.0 mbps. But i am getting ~1.65 Mbps.

I call att, and his rep said that there is nothing wrong with the line. I asked him about synching my modem, but he said that there was nothing to do since i was getting a connection and i was getting 1.6 mbps, whics covers the advertised speed.(1.5~3.0 mbps)

i've done it,but i may be doing it wrong. Can you instruct me how to do it right?

Power cycling my modem would be a solution, isn't it?

i will give them a call

Remember I am using the 2wire 1000hw modem. If my modem is not synked correctly, how can i fix it to the right setting?

Is this it? DSL Connection Details DSL Line (Wire Pair): Line 1 (inner pair) Protocol: G.DMT Downstream Rate: 1984 kbps Upstream Rate: 512 kbps Channel: Fast Current Noise Margin: 17.0 dB (Downstream), 16.0 dB (Upstream) Current Attenuation: 30.3 dB (Downstream), 23.0 dB (Upstream) Current Output Power: 9.6 dB (Downstream), 5.8 dB (Upstream) DSLAM Vendor Information: Country: {F} Vendor: {ALCB} Specific: {0} PVC Info: 0/35 Internet Connection Details Connection Type: PPPoE Subnet Mask: 255.255.255.255 Domain: Maximum Transmission Unit (MTU): 1492 Gateway Ping: Successful DNS Communication: Successful Configuration Server Post: Successful

I'm not at home right now, hopefully you will be able to help me later.

:::.. Download Stats ..::: Download Connection is:: 1676 Kbps about 1.68 Mbps (tested with 7458 kB) Download Speed is:: 205 kB/s Tested From:: http://72.36.156.118 Test Time:: 2006/09/08 - 6:21am Bottom Line:: 29X faster than 56K 1MB Download in 5 sec Tested from a 7458 kB file and took 36.452 seconds to complete Download Diagnosis:: May need help : running at only 75.09 % of your hosts average (pacbell.net) D-Validation Link:: https://testmy.net/stats/id-AH0B7LQO1 User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6 [!]

Yes, I am.

I've used tune up utilities 2006 to tweak my connection. As I mentioned before, everything was working fine until my speedstream 5360 broke. I do clean ups daily.