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I always send my payments 2 days express USPS with a delivery confirmation when sending Suddenlink payments.  The postal worker said to get the delivery confirmation because he has a lot of complaints about Suddenlink "not receiving" payments.  This just shows how credible of a company they really are.  Plus spending about 50 cents is worth not losing $100 or so.

And I forgot to add, Suddenlink cut my service about 7 or 8 months ago.  I called them to see what the problem was and they said that they cut my service instead of the neighbor's.  It was two weeks before my service was turned back on.  I asked for some type of credit to my account and the friendly representative just plainly said "No." Another reason why I love this company.

Yes, to anyone living the the southern West Virginia and Eastern Kentucky areas,  go with DSL because you will not get what you pay for with Suddenlink.  The only thing you will get is long waiting times, slow service, and maybe getting a techician a week or two after you call about your service. 

I hear Bellsouth was pretty good in eastern Ky.  The last technician to come to my house checked my coaxial going to my modem and thats it, and he was gone.  I still had the same speed problem and I called them.  To find out they had me on a lower speed plan.

Thats bad for a semi normal day lol.  Are you on the 3M plan? Before they switched to Suddenlink (when it was Charter) it was decent.  Less outages and decent customer service.  I just now signed up for Verizon DSL so goodbye to Suddenlink.  I hear that Bellsouth is a good service in the eastern Ky area.

After a couple of weeks of this speed  and Suddenlink finally getting a technician available, they decided to cancel my service order.  Thanks Suddenlink, you're great    Anyone else getting connections like this in West Virginia?

:::.. Download Stats ..:::

Download Connection is:: 329 Kbps about 0.3 Mbps (tested with 579 kB)

Download Speed is:: 40 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2007/04/09 - 6:58pm

Bottom Line:: 6X faster than 56K 1MB Download in 25.6 sec

Tested from a 579 kB file and took 14.421 seconds to complete

Download Diagnosis:: May need help : running at only 9.99 % of your hosts average (suddenlink.net)

D-Validation Link:: https://testmy.net/stats/id-8GLQ3A74D

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727) [!]

Well in that case I'll just stay with the cable lol

Tell me who and how much and I'm there lol

Same here, dial up sucks.  Sometimes I hate monopolies!

Probably not.  Just two months ago they cut my cable on accident.  I gave them a call and they said everything thing was right with the billing.  The next day I called them again and they said that they accidently cut mine and the cable that was supposed to be cut was my neighbor's cable.  I was furious.  I gave them another call and asked if they could credit my account for the time it was cut off.  They just plainly said no and that they couldn't do anything like that.  To tops things off, they didn't reconnect my cable for a week and a half.  I just wish I had an alternative to choose from.   

yep had me on the wrong plan. I'm not sure what plan they had me on but all I know is that it sucked lol.  Probably the lowest because that was really slow.  They said they messed up when Charter sold the account to Suddenlink.

Ahhh finally got it fixed  :D

:::.. Download Stats ..:::

Download Connection is:: 3028 Kbps about 3.03 Mbps (tested with 2992 kB)

Download Speed is:: 370 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/09/21 - 5:55pm

Bottom Line:: 53X faster than 56K 1MB Download in 2.77 sec

Tested from a 2992 kB file and took 8.094 seconds to complete

Download Diagnosis:: Looks Great : 6.73 % faster than the average for host (suddenlink.net)

D-Validation Link:: https://testmy.net/stats/id-F4LDKG5TC

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727) [!]

I ended up calling Suddenlink.  The technician sounded surprised when my connection was only 254 kb/s.  They ended up telling me it was a billing error, so I guess that means that they subscribed me to the wrong high speed internet plan.  They told me to call back when the billing department is open.  Thanks all for the advice. I'll post the new speed soon (if Suddenlink ever fixes it lol)

Thanks all. 

I guess thats what im gonna have to do then lol

Just tried it. Same speed 

Because I remember about a year ago when I 1st got this service at this house, I ran the testmy.net test and the speed was never under 30x faster than 56k.

You think they accidently put me on the wrong plan?

yep I ran it the test again, and the same speed.

:::.. Download Stats ..:::

Download Connection is:: 249 Kbps about 0.25 Mbps (tested with 2992 kB)

Download Speed is:: 30 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/09/20 - 8:00pm

Bottom Line:: 4X faster than 56K 1MB Download in 34.13 sec

Tested from a 2992 kB file and took 98.594 seconds to complete

Download Diagnosis:: May need help : running at only 8.75 % of your hosts average (suddenlink.net)

D-Validation Link:: https://testmy.net/stats/id-ZKUDN0PRJ

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727) [!]

Hello all,

This is my first post.  I'm in West Virginia and Charter sold out some accounts to Suddenlink.  I was just wondering if anyone else is getting speeds like this.  I am subscribed to the 3M/256 (the $39.99) plan.

:::.. Download Stats ..:::

Download Connection is:: 248 Kbps about 0.25 Mbps (tested with 2992 kB)

Download Speed is:: 30 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/09/20 - 7:43pm

Bottom Line:: 4X faster than 56K 1MB Download in 34.13 sec

Tested from a 2992 kB file and took 98.765 seconds to complete

Download Diagnosis:: May need help : running at only 8.71 % of your hosts average (suddenlink.net)

D-Validation Link:: https://testmy.net/stats/id-6OLY3KUF1

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727) [!]

:(