Sorry it took so long for a reply but lets just say they got the job done.
:::.. Download Stats ..:::
Connection is:: 4697 Kbps about 4.7 Mbps (tested with 2992 kB)
Download Speed is:: 573 kB/s
Tested From:: https://testmy.net/ (server2)
Test Time:: Mon Oct 31 19:16:01 MST 2005
Bottom Line:: 84X faster than 56K 1MB download in 1.79 sec
Diagnosis: Awesome! 20% + : 28.05 % faster than the average for host (cox.net)
Validation Link:: https://testmy.net/stats/id-8YSUMFO67
Apparently I had multiple modems registered with them and it was somehow causing some confusion in the server and he also put in a new splitter outside just in case.