nived

Yea. Oppps. I was gong to edit and didn't see it was past time. 

Try these two. Or call support in the 2am hours. Reports of there being better people at that time.

Eddie Drganc - Vice President Customer Care

506-324-6689

EddieD @ barrettxplore.com

Scott Mazerall. Customer Affairs Liaison

ScottMa @ Barrettxplore.com

Oh well. You have 30 days guarantee. Unless it's software based at the source for an actual throttle if the SM is aligned right. Keep a log of your speeds for the month, just in case. A good bargaining tool(be hardcore about it) if your speeds again go to crap after 30 days if you get your speeds fixed now.

Waiting on an E-mail back at the moment ive been keeping Logs from day one knowing that Xplornet has problems but my Neighbours both have xplornet same package and are running 1.8-2.1 Normally, something just feels wrong

Support should be able to tell you your numbers for alignment issues over the phone. A few people are getting ticked off over the mast issues. But that has to do with the AP being on a short building or tower, instead of up high to reduce the tower costs of the users.

I spared No expense its at its max, i even asked them they said theres no higher it could go and there shouldnt be a problem, I phoned and they just gave me the unplug your modem blah blah bullS#!t, and said To Test in safe most anti virus and told me to have a good day

Edit. The installers there did great imo but i cant be a judge

Right after It was Installed literally 2 days ago, I was Getting 1.2M download, and A nice Upload, And literally after 24 hour's It just went to hell.. I dont know what this throttle is but i just wanted this for gaming and its not really doing it should i contact them? they said allw as well when they installed the tower we have crazy tree growth around us, But The tower we have up Was set up by them and is over 40 Feet not including the 2 pipes they installed, I just dont know what to do

:::.. Download Stats ..:::

Download Connection is:: 383 Kbps about 0.4 Mbps (tested with 512 kB)

Download Speed is:: 47 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/07/14 - 11:57pm

Bottom Line:: 7X faster than 56K 1MB Download in 21.79 sec

Tested from a 512 kB file and took 10.946 seconds to complete

Download Diagnosis:: May need help : running at only 45.98 % of your hosts average (8.26)

D-Validation Link:: https://testmy.net/stats/id-N0BPEXO7H

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) [!]

Im paying for the 3meg Package is there anything i can do to speed this up?